Operational Support Manager

5 days ago


Makati City, National Capital Region, Philippines Pride Global Full time

Pride Global seeks an experienced Program Coordinator to provide expert support and guidance.

About the Job:
  • Collaborate between VMS tool, managers, and vendors to streamline requisition lifecycle.
  • Offer administrative support to program leadership, guaranteeing efficient process from position origin to worker placement.
  • Distribute and manage contingent labor requirements through the VMS tool, ensuring timely completion.
  • Establish effective communication between program leadership, managers, and vendors on candidate submittals, interview scheduling, supplier call scheduling, candidate coaching, termination, and ad hoc requests.
  • Develop and maintain client-specific SOPs for job creation and submission processes, adhering to industry standards.
  • Support report generation as needed, providing valuable insights.

Requirements:

  • At least 2+ years of experience in a communication-based, client services role.
  • US Staffing experience is a plus.
  • 1-2 years of VMS tool experience; VNDLY expertise is beneficial.
  • Familiarity with Google Suite, Slack, and Mac computers is desired.
  • Able to work in the US Time Zone.


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