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Order Support Specialist
2 weeks ago
Deliver exceptional customer satisfaction and help customers track their orders, resolve concerns, and receive timely updates as a Customer Experience Coordinator.
As a key member of our team, you will be responsible for providing top-notch support to clients in the shipping and logistics industry. Your primary goal will be to ensure that every client interaction is positive and hassle-free.
Key Responsibilities:
- Provide prompt and accurate support to clients via non-voice channels.
- Help customers track their orders, resolve issues, and provide clear updates.
- Maintain organized records and adhere to company procedures.
Required Qualifications:
- A degree in Finance, Accounting, Entrepreneurship, or Marketing.
- Ability to work on-site in varying schedules.
Benefits You'll Enjoy:
- Competitive salary package.
- Health insurance, paid training, and government benefits.
- Annual bonus and opportunities for career growth.
Location:
Eastwood, Quezon City.
