Order Management Manager

3 weeks ago

Makati City, National Capital Region, Philippines ADVANCE Full time
Overview

As a member of the Revenue Operations team, the Order Management Manager will support the Sales organization by fulfilling business requests and/or account orders. This role will ensure compliance with all company and business policies while administering all account openings and modifications. We are looking for a candidate who is independent, highly dynamic, meticulous, a fast learner, has good communication skills, and can work in a fast-paced environment.

You Will
  • Ensure compliance to all company and business policies and administer all open client account orders and ensure appropriate order flow
  • Troubleshoot client account configuration and identify and recommend various enhancements to our operating system and/or process
  • Manage all communication with the commercial department on updated processes for all customer orders and ensure optimal practices for all processes
  • Support and resolve discrepancies in billing or production transactions and ensure accurate system billing of all accounts
  • Monitor and analyse customer data, make effective recommendations for customer data changes, and follow up on implementation
  • Manage and support various enhancement projects with cross-functional teams
What You Need To Succeed
  • Minimum 3-5 years' experience in a high-performance sales organization in sales support, sales operations, client operations, or operations expertise
  • Preferred to have worked in a credit bureau organization
  • Strong logical thinking and innovative ability to utilize resources to achieve goals
  • Target-oriented with the ability to perform in a fast-paced environment
  • High levels of self-motivation and teamwork spirit
  • Strong organizational and communication skills
  • Fluency in English for written and verbal communication
  • Proficiency in CRM tools such as Salesforce, Zoho CRM or HubSpot
Additional Skills & Qualities
  • Change agility; able to adapt to changing project and organizational needs
  • Ability to work independently to plan and complete tasks with minimal input
  • Self-motivated with lifelong learning habits
  • Experience with fintech or payment services is a plus
  • Experience working in a global role is a plus
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Other

Referrals increase your chances of interviewing at ADVANCE.CBP by 2x


#J-18808-Ljbffr

  • Order Management Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeOrderManagement Full time ₱4,200,000 - ₱6,726,000

    Order ManagementThe Role of an Order Management Specialist is to oversee the entire process from order receipt to delivery. Key responsibilities include efficiently processing and managing orders, ensuring timely and accurate fulfillment.Responsibilities:Handle and manage a high volume of sales orders with efficiency and accuracy.Respond promptly and...

  • Order Management

    2 weeks ago

    Makati City, National Capital Region, Philippines Westcon-Comstor Asia Full time ₱104,000 - ₱130,878 per year

    This is for back-office support in our Customer Support and Order Management teams (Makati).Can start asap.A Job SummaryThis is a hybrid position where you will become the subject matter expert across order entry, pricingmanagement and customer service, managing all phone, fax and email customer orders and enquiriesincluding solving basic to complex...

  • Order Management

    3 days ago

    Makati City, National Capital Region, Philippines Westcon-Comstor Asia Full time ₱900,000 - ₱1,200,000 per year

    This is for back-office support in our Customer Relationship Executive teams (Makati)Can start asapJob SummaryThis is a hybrid position where you will become the subject matter expert across order entry, pricing management and customer service, managing all phone, fax and email customer orders and enquiries including solving basic to complex problems,...

  • Order Management

    2 weeks ago

    Makati City, National Capital Region, Philippines Westcon-Comstor Asia Full time $70,000 - $120,000 per year

    This is for back-office support in our Customer Relationship Executive teams (Makati)Can start asapA Job SummaryThis is a hybrid position where you will become the subject matter expert across order entry, pricingmanagement and customer service, managing all phone, fax and email customer orders and enquiriesincluding solving basic to complex problems,...

  • Order Management Expert

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeOrderManagement Full time ₱6,000,000 - ₱8,000,000

    About this Role:We are seeking an Order Management Expert to manage order processing activity, including software and hardware fulfillment.Main Responsibilities:Develop a thorough understanding of the end-to-end quote-to-cash process with a focus on order management to billing.Manage subscription order fulfillment utilizing Zuora, including activation and...

  • Order Management Analyst

    3 weeks ago

    Makati City, National Capital Region, Philippines Continental Full time

    Manage queues and cases (customer orders and inquiries) from Answer customer inquiries completely and accurately.Accurately enter orders manually into SAP.Ensure that electronic orders flow into the system as intended.Resolve order conflicts (pricing, terms, products) and monitor orders through shipment.Ensure order fulfillment (stock availability, order...

  • Order Management Specialist

    2 weeks ago

    Makati City, National Capital Region, Philippines Prime@ Technology Specialists, Inc. Full time ₱160,000 - ₱180,000 per year

    Manage client order requirement and verify order details in coordination with Sales and Business Support and Operations Team.Maintain high accuracy in encoding the client information and creating agreement based on documents submitted by Sales.Paper and Card Order ProcessingDigital Order ProcessingReview order details of fund request for credits and codes to...

  • Order Management Associate

    2 weeks ago

    Makati City, National Capital Region, Philippines Continental Full time

    Job ResponsibilitiesManage queues and cases (customer orders and inquiries) from Salesforce.com.Answer customer inquiries completely and accurately.Accurately enter orders manually into SAP.Ensure that electronic orders flow into the system as intended.Resolve order conflicts (pricing, terms, products) and monitor orders through shipment.Ensure order...

  • Order Management Specialist

    3 weeks ago

    Makati City, National Capital Region, Philippines Continental Full time

    ' Manage queues and cases (customer orders and inquiries) from Answer customer inquiries completely and accurately Accurately enter orders manually into SAP. Ensures that electronic orders flow into the system as intended. Resolve order conflicts (pricing, terms, products) and monitors orders through shipment.• Ensure order fulfillment (stock...

  • Order Management Associate

    7 days ago

    Makati City, National Capital Region, Philippines Cooee Inc Full time ₱400,000 - ₱600,000 per year

    About the RoleWe have partnered with a company with a vision to provide businesses, organizations and individuals Australia-wide with competitively priced high-quality office furniture and interior solutions.You will be joining a fast-growing online division, who will be responsible for assisting customers through live chat and inbound calls, preparing...