Workforce Management Leader

2 weeks ago


Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full time
TASQ Staffing Solutions

Location: MOA, Pasay

Job Overview

This role is responsible for leading the workforce management function in a multi-site, multi-client BPO environment.

Key Responsibilities:
  • Design and implement effective scheduling strategies to meet client needs
  • Develop and maintain reports and analyses for clients and internal stakeholders
  • Manage staff planning and resource allocation to ensure optimal productivity
Requirements:
  • Bachelor's degree or equivalent
  • At least 6 years of experience in workforce management in a similar environment
  • Strong analytical and communication skills
  • Experience with Blue Pumpkin or Aspect eWFM is an advantage
Benefits:
  • A competitive salary of PHP 60,000 - 80,000 per month
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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