Workforce Management Leader
2 weeks ago
Location: MOA, Pasay
Job OverviewThis role is responsible for leading the workforce management function in a multi-site, multi-client BPO environment.
Key Responsibilities:- Design and implement effective scheduling strategies to meet client needs
- Develop and maintain reports and analyses for clients and internal stakeholders
- Manage staff planning and resource allocation to ensure optimal productivity
- Bachelor's degree or equivalent
- At least 6 years of experience in workforce management in a similar environment
- Strong analytical and communication skills
- Experience with Blue Pumpkin or Aspect eWFM is an advantage
- A competitive salary of PHP 60,000 - 80,000 per month
- Ongoing training and development opportunities
- A dynamic and supportive work environment
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Workforce Optimization Leader
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Workforce Optimization Specialist
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Workforce Optimization Specialist
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Workforce Operations Specialist
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Workforce Operations Specialist
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Workforce Optimization Team Lead
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Corporate Healthcare Specialist
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