Trinity Workforce Solution: Customer Experience Specialist

1 month ago


Pasay, National Capital Region, Philippines Trinity Workforce Solution Full time
About the Role

We are seeking a skilled Customer Experience Specialist to join our team at Trinity Workforce Solution. This role is ideal for individuals who are passionate about delivering exceptional customer service and ensuring that our clients' needs are met with professionalism and care.

Key Responsibilities
  • Respond promptly to customer inquiries and concerns via various communication channels, providing timely and effective resolutions.
  • Manage high volumes of inbound and outbound calls, maintaining accurate records of customer interactions and transactions.
Requirements
  • At least 1 year of experience in BPO/CCE (Business Process Outsourcing/Contact Center Environment)
  • High school graduate or equivalent qualification
What We Offer

In this role, you will have the opportunity to work in a dynamic environment with a shifting schedule and virtual hiring process. Our company culture emphasizes teamwork, continuous learning, and growth opportunities.

Compensation

The estimated salary range for this position is $35,000 - $45,000 per annum, commensurate with experience and qualifications.



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