Operational Excellence Leader

1 month ago


Pasay, National Capital Region, Philippines Ayuda Business Management solution Inc Full time

At Ayuda Business Management solution Inc, we are seeking a highly skilled Operational Excellence Leader to join our team. As an Operational Excellence Leader, you will be responsible for driving process improvements, enhancing efficiency, and ensuring compliance across various BPO industries.

About the Role

This is an exciting opportunity for a seasoned professional with a strong background in operations management, leadership, and training. The ideal candidate will have a proven track record of managing complex operations, leading cross-functional teams, and driving results-driven initiatives.

The successful candidate will be responsible for:

  • Developing and implementing process improvements to increase efficiency and reduce costs
  • Collaborating with stakeholders to identify areas for improvement and develop strategies for implementation
  • Maintaining accurate records and reports on operational performance and metrics
  • Providing coaching and guidance to team members to ensure they have the necessary skills and knowledge to perform their roles effectively
Requirements

To be considered for this role, you must have:

  • A minimum of 5 years of experience in operations management, preferably in a BPO environment
  • Strong leadership and communication skills, with the ability to work effectively with diverse teams and stakeholders
  • Excellent analytical and problem-solving skills, with the ability to identify areas for improvement and develop effective solutions
  • Knowledge of performance management principles and practices, including metrics analysis and reporting
What We Offer

In return for your expertise and dedication, we offer a competitive salary range of $95,000 - $120,000 per annum, commensurate with your experience and qualifications. Additionally, you will have access to a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.

If you are a motivated and results-driven professional looking for a challenging role that offers opportunities for growth and development, please submit your application today.



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