Customer Service Expert

2 weeks ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱1,600 - ₱2,484

We're on the lookout for a skilled customer service professional to join our team. As a Call Center Representative, you'll be working with customers to resolve their queries and provide top-notch support.

This role involves taking phone calls and video calls from customers, where you'll need to think on your feet, communicate clearly, and empathize with those who are struggling to solve a problem. If you're detail-oriented, thoughtful, and passionate about delivering excellent customer experiences, we'd love to hear from you.

Key Responsibilities:
  • Respond to customer inquiries over the phone and via email/chat
  • Diagnose and resolve customer issues in a timely and effective manner
  • Communicate effectively with customers through various channels
  • Collaborate with colleagues and management to ensure seamless operations
Requirements:
  • Strong written and verbal communication skills in English
  • Personal integrity and a commitment to excellence
  • Ability to work independently and as part of a team
  • Continuous learning and self-improvement
  • Proficiency in Google Suite applications (Docs, Gmail, Meet, Calendar, etc.)
  • Able to work from home with some flexibility
  • International team environment with a growth mindset
  • Diverse client base with high standards of quality
  • Fresh graduates welcome to apply
  • Full-time position with 44 hours per week

If you have what it takes to deliver exceptional customer experiences, we'd love to discuss this opportunity further.

Important Notes:
  • No payment will be requested throughout the recruitment process
  • Candidates will only be contacted via email ending with @influx.com

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