Customer Service Representative

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeService Full time ₱28,800 - ₱288,000
Customer Service Representative Job Description

We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will be responsible for providing accurate information regarding products and services, resolving customer complaints with professionalism and empathy, and documenting all customer interactions in the CRM system.

Key Responsibilities:
  • Answer inbound calls and respond to customer inquiries
  • Provide accurate information regarding products and services
  • Resolve customer complaints with professionalism and empathy
  • Document all customer interactions in the CRM system
  • Follow communication scripts and standard operating procedures
Requirements:
  • High school diploma or equivalent required
  • Fluent in English (spoken and written)
  • Strong verbal and written communication skills
  • Ability to multitask and manage time effectively
  • Basic computer literacy and typing skills
Benefits:

We offer a competitive salary and benefits package, including medical and dental coverage, free meal during training, career growth opportunities, allowances, performance bonuses, and more.

Our company is committed to diversity and equal opportunity employment. We welcome applications from qualified candidates who are passionate about delivering exceptional customer service.



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