Strategic Business Development Specialist

22 hours ago

Makati City, National Capital Region, Philippines beBeeClientSuccess Full time ₱800,000 - ₱1,200,000
Client Success Opportunities

ISS STOXX is expanding its business and seeking a Client Success Analyst to develop a career in business development with exposure to Sustainability, Cyber Risk, and Corporate Governance.



Key Responsibilities
  • The role involves deep diving into ICS operations, supporting internal operations, client entitlements, and data integrity, as well as assisting the Client Facing Team during the first four months.
  • Over time, the Client Success Analyst will work with the Client Success Manager to maintain strong client relationships through proactive engagement and strategic communication.
  • This includes assisting the CS Manager in pulling essential data reports, building client outreach lists, supporting data integrity initiatives, organizing client campaigns, and articulating the firm's value proposition.
  • The position requires identifying growth opportunities and ensuring client success through regular check-ins, facilitated engagements, and platform training.
  • It also involves nurturing inbound leads and collaborating with the sales team to support new business acquisition and client retention.


Why This Role Matters
  • Join a growing business in an expanding market, with opportunities for rapid advancement.
  • Candidates will collaborate with executives across various sectors to help improve financial measurement processes.
  • A comprehensive onboarding and training program will provide a strong foundation for success.
  • Competitive compensation packages are offered to attract top talent.


Qualifications
  • A Bachelor's degree in Business Administration or related field is required.
  • Three to five years of Client Success and/or Operations Support experience is necessary, along with additional related business/industry experience being a plus.
  • Candidates must be able to understand and promote technical offerings and solutions.
  • Strong service-oriented skills, attention to detail, and computer skills are essential.
  • Superior communication, collaboration, problem-solving, prioritization, and influencing skills are required.
  • Candidates must be able to work independently or as part of a team.


Work Arrangements
  • A dayshift schedule (9:00 AM – 6:00 PM, Manila Time) is available in Makati City.
  • A hybrid arrangement (Mondays to Fridays; at least 3 days onsite per week) can be accommodated.

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