Exceptional Technical Support Expert Wanted

2 days ago

Ayala Alabang, National Capital Region, Philippines beBeeTechnical Full time ₱400,000 - ₱800,000
Technical Support Specialist Opportunity

We are seeking a skilled Technical Support Specialist to join our team. This is a critical role in ensuring the security, stability, and efficiency of our IT infrastructure.

Main Responsibilities:
  • Provide timely technical assistance to support seamless business operations.
  • Manage systems, networks, and user access to maintain optimal performance levels.
  • Implement best practices to enhance overall efficiency and minimize downtime.
Key Requirements:

We are looking for a highly motivated and experienced Technical Support Specialist who is passionate about delivering exceptional results and has a strong focus on customer satisfaction.

Behavioural Fit:
  • Accountability: Reliability and proactive approach to addressing challenges.
  • Collaboration: Open to feedback and working collaboratively with others; supports a positive work environment.
  • Analytical Thinking: Ability to balance pragmatism and analytical thinking across multiple countries and cultures.
  • Data-driven Decision Making: Use data to support decisions and review outcomes.
  • Tech Savviness: Comfortable with a tech-enabled services business and using software to scale operations.
  • Problem Solving: Diagnose and resolve production issues quickly and participate in post-incident analysis.

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