Support Professional

2 days ago


Antipolo City, Calabarzon, Philippines beBeeCustomer Full time $3,840 - $4,800

We are seeking a dedicated individual to provide exceptional customer support. Our team is ~80 people strong, across 15 countries, and we're customer-obsessed to the core.

As a Customer Support Representative, you'll delight our landline users by tracking their concerns, working cross-functionally to remove obstacles, and ensuring every customer has an extraordinary experience.

About the role
  • Track customer concerns, identifying trends, and driving solutions
  • Work cross-functionally to remove customer obstacles
  • Ensure every customer has an extraordinary experience
  • Understand why customers wish to cancel and work on solutions to keep them satisfied
  • Listen for opportunities to upsell customers on additional products and services
  • Calm under pressure, with excellent verbal and written English communication skills
  • Able to adapt quickly to change, with a kind and caring mentality
  • Excellent multitasking and organizational skills, with experience with Zendesk or similar technology

Our company culture values curiosity, efficiency, transparency, and a founder mindset. We prioritize teamwork over personal accolades and foster a supportive work environment.



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