Chief Staffing Coordinator

2 days ago

Caloocan City, National Capital Region, Philippines beBeeWorkforcer Full time ₱40,000 - ₱75,000
Workforce Manager Position

We are seeking a Workforce Manager to join our team. The Workforce Manager will play a vital role in ensuring the smooth operation of our teams and clients.

Key Responsibilities:
  • Report directly to the Senior Leadership Team.
  • Oversee workforce planning using forecast models to ensure optimal staffing levels.
  • Monitor and manage absenteeism and attrition on a daily basis.
  • Collaborate with Talent Acquisition, Operations, and Training teams to ensure new hires are matched to the right clients.
  • Utilise Lever, MySQL, and other tools to match idle talent with active opportunities in partnership with Talent Acquisition.
  • Manage offboarding processes to ensure the timely removal of tools and system access for employees exiting the company.
  • Track account churn and work with leadership and Talent Acquisition to secure timely replacements.
  • Maintain a centralised, up-to-date database of all active employees, including accurate organisational charts and reporting lines.
  • Provide daily workforce health updates and coordinate staffing needs with Talent Acquisition and Operations as required.
Requirements:
  • Proven experience in workforce management, preferably in a BPO or remote work environment.
  • Strong analytical skills and ability to forecast workforce needs.
  • Proficiency in workforce tools (e.g., Lever) and data management systems.
  • Excellent communication and collaboration skills.
  • Highly organised with exceptional attention to detail.

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