Medical Case Manager

2 weeks ago

Porac, Philippines beBeeCase Full time $42,000 - $54,000

We are seeking a diligent Medical Case Coordinator to join our team. This role plays a vital part in med-legal cases, acting as the primary liaison between patients, attorneys, and medical providers following auto-related personal injury accidents.

The ideal candidate will have experience in medical case management, insurance, or legal support, with proficiency in English communication, both written and verbal. They will possess strong communication and interpersonal skills, as well as an understanding of HIPAA regulations and the importance of patient data confidentiality.

Key Responsibilities:
  • Act as the primary point of contact for med-legal cases, including personal injury (PI), workers' compensation, auto-accident, and other legal-related referrals.
  • Communicate regularly with attorneys, law offices, and case managers regarding patient status, medical records, and reports to ensure timely updates.
  • Coordinate scheduling of medical appointments, follow-ups, and diagnostics as needed for legal cases.
  • Track and manage documentation, including medical reports, billing, liens, and other legal correspondence.
  • Ensure compliance with HIPAA and all relevant legal documentation standards.
  • Maintain accurate and updated records in case management software or EMR systems.
  • Generate and send narrative reports, deposition summaries, and lien documents promptly.
  • Follow up with physicians to ensure timely completion of med-legal reports.
  • Work closely with billing and collections teams to ensure lien accuracy and payment follow-up.
Requirements:
  • At least 1 year of experience in medical case management, insurance, or legal support.
  • Demonstrated ability to work in various time zones.
  • Strong organizational and multitasking abilities.
  • High school diploma or equivalent.

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