Technical Product Specialist

3 days ago

Quezon City, National Capital Region, Philippines beBeeTechnical Full time ₱300,000 - ₱450,000
Job Description

As a Technical Customer Support Coordinator, you will provide technical support to end users in various technical areas. This includes troubleshooting, researching, and training for proprietary products.

Key Responsibilities:
  • Provide technical support via multiple communication channels, including phone, email, and chat.
  • Document customer interactions, research, and resolution.
  • Acquire product knowledge to demonstrate products and services.
  • Assist customers with product installation and site navigation.
  • Provide high-quality support to internal and external customers.
Required Skills and Qualifications
  • Bachelor's degree or equivalent.
  • Strong problem-solving and technical skills.
  • Excellent customer service and communication skills.
  • Ability to work independently and handle multiple tasks.
Benefits

This role offers the opportunity to develop technical skills and provide exceptional customer support.

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