Luxury Guest Service Specialist
1 month ago
We are seeking a highly skilled and professional Luxury Guest Service Specialist to join our team at TAHJ/NSDMM Services Inc.
About the RoleThis is an exciting opportunity for someone with a passion for delivering exceptional service to guests from around the world.
The successful candidate will be responsible for providing high-end guest services, ensuring seamless and memorable experiences for our discerning clients.
Key Responsibilities- Provide personalized and attentive service to guests, addressing their needs and exceeding expectations;
- Maintain a thorough knowledge of hotel facilities, amenities, and local attractions to make recommendations and provide insider tips;
- Foster strong relationships with guests, handling complaints and issues in a professional and courteous manner;
- Collaborate with colleagues to ensure smooth operations and efficient delivery of services;
- At least 1 year of experience in a similar role, preferably in a high-end hotel or residential setting;
- Degree in Hotel and Restaurant Management, Tourism, Mass Communications, or related field;
- Excellent communication and interpersonal skills, with a proven ability to work effectively with diverse groups;
- Fluency in English, both spoken and written;
- Maturity, trainability, and a strong commitment to maintaining a professional image.
In addition to a competitive salary, we offer a range of benefits, including:
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off;
- Ongoing training and development opportunities to enhance your skills and career prospects;
- A dynamic and supportive work environment that fosters collaboration and teamwork;
- A chance to work with a talented and experienced team dedicated to delivering exceptional service.
The estimated salary for this position is $55,000 - $65,000 per annum, depending on experience and qualifications.
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