Customer Experience Specialist

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomerSupport Full time ₱2,500,000 - ₱3,500,000
About the Role

This is a unique opportunity to deliver exceptional customer experiences through multiple channels, including chat, email, and phone.

Key Responsibilities
  • Provide timely and effective support to customers via various communication channels
  • Utilize software platforms to manage tickets and ensure fast, accurate resolutions
  • Stay up-to-date on product knowledge and best practices to maintain a consistent customer experience
Requirements
  • Excellent written and spoken English communication skills
  • A minimum of one year of hands-on experience with multiple systems
  • Ability to work independently and handle multiple conversations simultaneously
  • Empathetic and patient approach when addressing customer concerns
  • Team-oriented with a strong work ethic and attention to detail
Work-from-Home Setup
  • A reliable computer or laptop (i5 processor or equivalent recommended)
  • A stable internet connection (at least 15 Mbps upload/download speed required)

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