Administrative Support Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000
Job Title:

An administrative professional responsible for delivering exceptional customer service and support to clients.

About Us:

We specialize in providing high-quality staff who can meet the evolving needs of businesses. Our team is dedicated to helping organizations scale quickly, easily, and cost-effectively.

Job Description:

As a key member of our client-facing team, you will be handling customer inquiries, resolving issues, and providing general administrative support. Your responsibilities will include:

  • Responding to customer emails, phone calls, and live chats in a timely and professional manner
  • Managing shared inboxes and ensuring prompt response to account managers
  • Processing routine email correspondence and escalating complex issues when necessary
  • Entering access codes into ticketing software and adding ticket types to event systems
  • Performing data entry tasks in Excel and maintaining accurate digital records
Required Skills and Qualifications:

To succeed in this role, you will need to possess the following skills:

  • Excellent written and verbal communication skills in English
  • Strong attention to detail and ability to multitask
  • Proficiency in Microsoft Office, particularly Excel
  • Basic problem-solving skills and ability to learn new software systems quickly
  • Proactive and self-motivated approach to work
Benefits:

This role offers a range of benefits, including:

  • A competitive salary and bonus structure
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • Flexible working arrangements, including remote work options
Others:

We are committed to creating a positive and inclusive work environment. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please apply now.

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