Customer Support Advocate

6 days ago

Sorsogon, Bicol, Philippines beBeeCustomerService Full time $30,000 - $36,000
Job Title: Customer Service RepresentativeWe are seeking a skilled and detail-oriented individual to join our team as a customer service representative. The successful candidate will be responsible for providing exceptional customer support via phone, email, and online platforms.Responsibilities:
  • Respond to customer inquiries in a timely and professional manner.
  • Provide product information and assist with order status updates.
  • Escalate complex issues to the appropriate teams for resolution.
  • Manage customer complaints and ensure resolution and satisfaction.
  • Enter sales orders, invoices, and customer information into internal systems.
  • Maintain accurate records of customer accounts and order history.
Requirements:
  • Minimum 2 years of experience in customer support, order processing, or data entry.
  • Strong communication skills with a professional phone and email manner.
  • High attention to detail with excellent data entry accuracy.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Ability to manage multiple tasks and priorities in a fast-paced environment.
Benefits:
  • Competitive salary.
  • Opportunity to grow and develop within the company.
  • Collaborative and dynamic work environment.
About the Role:The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work effectively in a team environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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