Customer Support Specialist
6 days ago
We are seeking an experienced customer support advocate to join our growing team. As a customer support advocate, you will be the primary point of contact for our clients, providing exceptional support and resolving issues in a timely and professional manner.
You will play a key role in scaling our support function, maintaining knowledge base resources, improving processes, and collaborating closely with teams across the business.
This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and is looking to grow their career in a fast-paced and dynamic environment.
Key Responsibilities- Provide exceptional customer support via phone, email, and chat platforms
- Resolve customer issues in a timely and professional manner
- Maintain knowledge base resources and improve processes to scale support function
- Collaborate closely with teams across the business to ensure seamless customer experience
- Previous experience in a customer support role
- Proficiency with various computer software systems, including Zapier, Slack, Zoom, Loom, Client Success, Google Work, Atlassian, and Intercom
- Excellent communication and problem-solving skills
- Able to work autonomously and as part of a team
- Competitive salary and employee stock options
- 20 days accrued annual leave/vacation and 10 days wellbeing days
- Health, dental, and vision benefits
- Annual education allowance
- Paid subscription to Headspace, EAP & Wellbeing Platform
- Flexible working supported by work from office reimbursement and mobile allowance
We are a global SaaS scale-up company that fosters a collaborative, open, and transparent culture. Our team comprises curious and intelligent colleagues who embrace challenges and opportunities.
We offer a competitive compensation package, excellent benefits, and a dynamic work environment that encourages growth and development.
-
Customer Support Specialist
6 days ago
Sorsogon, Bicol, Philippines beBeeCustomer Full time $40,000 - $60,000Customer Support Specialist OpportunityWe are seeking a highly skilled and passionate Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of support.This is an exciting opportunity for someone who is...
-
Customer Support Specialist
6 days ago
Sorsogon, Bicol, Philippines beBeeEmpathy Full time $10,000 - $15,000Customer Support SpecialistWe are seeking a detail-oriented and thoughtful customer support specialist to join our team. As a customer service agent, you will be responsible for answering customer questions through phone calls and video calls, communicating clearly and effectively, and empathizing with customers who are struggling to solve a problem.Duties...
-
Customer Support Specialist
6 days ago
Sorsogon, Bicol, Philippines beBeeCustomerSupport Full time ₱1,800,000 - ₱2,500,000Job OverviewWe're seeking an exceptional Customer Support Specialist to join our team.Main Responsibilities:Respond promptly and professionally to customer inquiries via various channels.Efficiently manage tickets using Gorgias and Shopify to provide timely, accurate support.Key Qualifications:Excellent verbal and written communication skills in...
-
Customer Support Specialist
5 days ago
Sorsogon, Bicol, Philippines beBeeTechnical Full time ₱4,000 - ₱6,000Job OpportunityWe are seeking a skilled technical professional to join our team as a Customer Support Specialist. This role requires strong technical expertise, excellent communication skills, and a passion for delivering exceptional customer experiences.Key Responsibilities:Triage bugs and feature requests with the respective team while maintaining constant...
-
Customer Support Specialist
6 days ago
Sorsogon, Bicol, Philippines beBeeSupport Full time $60,000 - $90,000Job OverviewAt Coefficient, we believe that providing top-notch support is crucial to our core product experience. We are looking for Support Specialists who are empathetic, resourceful communicators with exceptional problem-solving skills.This role involves resolving a high volume of user requests through various support modalities, investigating and...
-
Customer Support Representative
6 days ago
Sorsogon, Bicol, Philippines beBeeCustomerSupport Full time ₱1,000,000 - ₱1,500,000Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team.The ideal candidate will have a strong background in customer service, with at least 2 years of experience in a similar role.They will be responsible for managing a high volume of incoming calls, emails, and online chats from customers who...
-
Remote Customer Support Specialist
6 days ago
Sorsogon, Bicol, Philippines beBeeCustomerSupport Full time ₱250,000 - ₱350,000Job OverviewWe are seeking professional and friendly customer support specialists to deliver exceptional service to our clients. As a remote team member, you will provide timely and accurate assistance to customers via chat, email, or phone in a courteous and professional manner.Key ResponsibilitiesRespond to customer inquiries related to product...
-
Sorsogon, Bicol, Philippines beBeeTechnical Full time ₱350,000 - ₱550,000Customer Support Specialist Role OverviewWe are seeking a skilled and customer-focused technical support specialist to provide first-level support for technical issues in our contact center.This is an excellent opportunity for a tech-savvy individual who is passionate about delivering exceptional customer experiences and resolving complex technical problems...
-
Customer Support Specialist
6 days ago
Sorsogon, Bicol, Philippines beBeeCustomer Full time $42,000 - $60,000Customer Support ProfessionalThis role involves delivering top-notch customer service through chats and emails, fostering strong relationships with customers, and staying up-to-date with the latest industry trends.Key Responsibilities:Providing exceptional customer support via live chats and emailsBuilding trust with customers and handling sensitive...
-
Microsoft 365 Customer Support Expert
6 days ago
Sorsogon, Bicol, Philippines beBeeSupport Full time ₱400,000 - ₱800,000Customer Support SpecialistWe are seeking a professional to serve as the first point of contact for customers, providing exceptional support and addressing their Microsoft 365 requirements. This role requires strong customer care skills, technical knowledge, and attention to detail.
