Sales Growth and Customer Retention Leader
2 weeks ago
A Customer Care Team Leader is required to drive sales growth and customer retention. This role involves providing leadership, guidance, and strategic direction to teams focused on subscription and loyalty.
- Lead and manage team leaders and members to drive sales growth and customer retention.
- Provide guidance and strategic direction to teams to optimize sales performance and foster customer relationships.
- Maintain strong grasp of the English language, including spoken and written.
- Foster a positive work attitude and maintain good interpersonal & communication skills.
- Able to make good decisions independently and handle conflict resolution and crisis management.
Our organization is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.
What We Offer- Collaborate with world-class talents in a data-driven, dynamic, energetic work environment.
- Opportunity to grow and develop both professionally and personally.
- Safe space to be who you truly are, with a commitment to diversity, equity, and inclusion.
- Openness to new ideas and initiatives.
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