
Senior Business Development Professional
2 days ago
We are seeking a highly skilled professional to join our team as a Customer Success Manager.
The ideal candidate will be responsible for driving business growth and improving customer experience through exceptional relationship-building and problem-solving skills.
The role involves developing trust with assigned customers, providing them with the best possible experience navigating our vast offering, and activating internal and external capabilities to alleviate pain points.
The successful candidate will also be responsible for solving ticket requests, enriching documentation, driving campaigns, identifying high-potential and high-risk customers, onboarding new customers, and collaborating with Sales and Support teams to develop engagement plans that fulfill customer objectives.
Required Skills and Qualifications- Customer-facing experience with a natural drive to help others.
- A passion for technology, infrastructure, and Ubuntu.
- Excellent presentation skills and strong organizational skills.
- Able to structure and update documentation constantly.
- A team player capable of interacting with all departments internally.
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