Employee Scheduling Director

2 days ago


Pasig, National Capital Region, Philippines TaskUs Full time

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.

Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.

Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

Job Description:

As a Workforce Manager, you will oversee the maximization of manpower resources through forecasting and scheduling.

You will lead a team of WF Planners who will ensure effective use of workforce resources.

Responsibilities:

  • Forecasting and scheduling manpower resources
  • Maintaining a roster of staff with accurate employee details
  • Driving improved payroll efficiency and reducing administrative costs
  • Providing better insight into teammate engagement, attendance, and productivity

Requirements:

  • A bachelor's degree in mathematics or statistics
  • At least 3-5 years experience in managing workforce operations with client and/or senior management interaction


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