Operations Support Assistant – Virtual Staffing
5 days ago
We are looking for an Operations Support Assistant to join our team and ensure smooth day-to-day administrative operations.
This role provides essential support in reporting, documentation, staff coordination, and process improvement. The successful candidate will be a strong communicator, highly organized, and comfortable working remotely in a fast-paced environment.
Key Responsibilities
- Coordinate operational tasks with team leaders and staff
- Monitor and track attendance, time, and task completion
- Maintain accurate records and reports for leadership review
- Support the onboarding and training of new staff
- Prepare internal communications, memos, and updates
- Assist in quality assurance and ensure adherence to standards
- Handle internal documentation and maintain confidentiality
Requirements
- 2–3 years of experience in administrative or operational support roles
- Proficiency with Hubstaff, Airtable, Google Suite, and Microsoft Office
- Strong organizational and multitasking skills
- Effective English communication skills
Must-Haves
- Ability to manage priorities under pressure
- Strong work ethic and attention to detail
- Ability to work evening shifts (7 PM – 4 AM PHT)
Nice-to-Haves
- Familiarity with training support or time-tracking systems
- Experience in virtual assistant or staffing environments
- Knowledge of workflow optimization
Candidate Personality
- Reliable and consistent performer
- Solutions-oriented with problem-solving ability
- Collaborative and professional with discretion
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