Operations Support Assistant – Virtual Staffing

4 days ago

Manila, National Capital Region, Philippines OVA Virtual Full time ₱400,000 - ₱1,200,000 per year

We are looking for an Operations Support Assistant to join our team and ensure smooth day-to-day administrative operations.

This role provides essential support in reporting, documentation, staff coordination, and process improvement. The successful candidate will be a strong communicator, highly organized, and comfortable working remotely in a fast-paced environment.

Key Responsibilities

  • Coordinate operational tasks with team leaders and staff
  • Monitor and track attendance, time, and task completion
  • Maintain accurate records and reports for leadership review
  • Support the onboarding and training of new staff
  • Prepare internal communications, memos, and updates
  • Assist in quality assurance and ensure adherence to standards
  • Handle internal documentation and maintain confidentiality

Requirements

  • 2–3 years of experience in administrative or operational support roles
  • Proficiency with Hubstaff, Airtable, Google Suite, and Microsoft Office
  • Strong organizational and multitasking skills
  • Effective English communication skills

Must-Haves

  • Ability to manage priorities under pressure
  • Strong work ethic and attention to detail
  • Ability to work evening shifts (7 PM – 4 AM PHT)

Nice-to-Haves

  • Familiarity with training support or time-tracking systems
  • Experience in virtual assistant or staffing environments
  • Knowledge of workflow optimization

Candidate Personality

  • Reliable and consistent performer
  • Solutions-oriented with problem-solving ability
  • Collaborative and professional with discretion

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