Business Relationship Specialist

2 weeks ago

Porac, Philippines beBeeCustomer Full time ₱3,000 - ₱4,500
Job Description

We are seeking a skilled professional to join our outreach team as a Customer Service Representative.

This role is crucial in maintaining and expanding our client base by engaging with top-tier IT companies and skilled freelancers across Europe.

As a key member of our team, you will be responsible for conducting cold calls and outreach efforts to potential clients and freelancers, explaining our services and the value we bring.

Key responsibilities include:

  • Engaging prospects despite challenges or initial rejections.
  • Utilizing excellent English communication skills to clearly convey messages and foster relationships.
  • Managing communications across multiple channels, ensuring all interactions align with our service standards.
  • Collaborating with teams to enhance outreach effectiveness.

Requirements:

  • Proven experience in customer service, particularly in making cold calls and conducting client outreach.
  • Exceptional command of the English language, both written and spoken.
  • Strong ability to handle pressure and maintain motivation, even when faced with challenges or no response.
  • Tech-savvy, with a keen understanding of IT and recruitment industries.
  • Excellent interpersonal skills, with a talent for building relationships and influencing decision-makers.

Benefits:

Our company offers a supportive environment that fosters professional growth and development. We provide the opportunity to work with major IT companies and talented freelancers across Europe, as well as a culture that values persistence, resilience, and a positive attitude in the face of challenges.

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