Manager of Customer Experience

Job RoleThe Customer Experience Executive is responsible for ensuring that customers have a seamless experience across all business channels. This role involves managing and enhancing customer satisfaction by identifying and understanding customer needs and recommending appropriate solutions.Key Responsibilities:Maintains customer satisfaction by identifying...

The Retail and Customer Experience Marketing Manager is a key position that drives the company's visual identity development and customer experience strategy. Key responsibilities include creating brand visual identity development and roll-out of BVI in assets like packaging, wares, uniform, and nameplates. The role also involves working with...

Job OverviewVersatech International is committed to delivering cutting-edge technology solutions to the Philippine market. We are seeking a highly skilled CUSTOMER EXPERIENCE MANAGER to join our team and help us drive business growth through exceptional customer service.As a key member of our sales and marketing team, you will be responsible for managing...

About the RoleThe Customer Experience Manager will lead a team of call center supervisors responsible for inbound and outbound representatives, with a focus on ensuring customer satisfaction and driving revenue growth.Key responsibilities include coaching and developing reports on customer service processes, managing metrics and performance criteria, and...

About the RoleWe are seeking an experienced professional to lead our Total execution strategy for assigned Modern Trade customers/accounts. This role will oversee a team of account executives in delivering Head Office Category Management and operational aspects of the business.Main Responsibilities:Develop customer and channel-specific plans with...

About Humanly: Humanly is a provider of innovative digital services and next-generation customer experiences. Our mission is to empower our clients to represent, protect, and grow their brands.We believe that innovation and higher performance are brought by people from all walks of life. Our unique approach combines a cloud-based infrastructure with a...

•Education: Bachelor's degree in Business Administration, Management, Marketing, or related field.•Experience: Fresh graduates or candidates with up to 2 years of relevant experience in retail, sales, or customer service are welcome.•Skills: Strong leadership potential, excellent communication, and problem-solving abilities.•Interest: Passion for...

About the Role:The Customer Experience Improvement Manager will play a critical role in enhancing the overall customer experience at PH Global Jet Express Inc. Call Center. As a key member of our team, you will be responsible for monitoring and evaluating customer interactions to ensure that they meet the highest standards of quality and compliance.Your key...

A Career at HumanlyWe prioritize our employees' well-being by offering competitive salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in various departments, including Total Rewards, Wellness, HR, and Diversity.We foster an inclusive environment and make a positive impact on the community. Moreover, we...

Job Summary:We're seeking a highly skilled Virtual Assistant to join our team at Outsource Accelerator. As a key member of our operations team, you'll provide exceptional support to our clients and contribute to the success of our business.Key Responsibilities:Client RelationsBuild and maintain strong relationships with clients through exceptional customer...

Cultivating meaningful relationships with potential clients is at the heart of what we do at ResultsCX. As a Sales Development Specialist, you'll play a critical role in fostering these connections and driving business growth through targeted lead generation and management.This position requires a unique blend of sales acumen, creativity, and analytical...

About the RoleThe Operations Manager - Contact Center is responsible for overseeing the day-to-day operations of our contact center team. The ideal candidate will have experience in call center management, customer service, and leadership, with a proven track record of driving results and improving customer satisfaction.As an Operations Manager at MCI, you...

Job SummaryWe are seeking a Customer Experience Leader to join our team. As a key member of our management team, you will be responsible for developing and implementing operational strategies that drive business growth and customer satisfaction.You will oversee quality, production, and hours, manage sales supervisors, and assist with the implementation of...

Key AccountabilitiesThe Brand Manager will be accountable for:Driving sales and market share growth in assigned product categories.Creating and sustaining competitive advantage in key functional and emotional equities.Leveraging consumer insights to inform marketing strategies.Managing marketing expenditures and ensuring plans are implemented within agreed...

Career Opportunity at Monroe Consulting Group PhilippinesWe are excited to offer a challenging career opportunity for a skilled Customer Experience Engineer to join our esteemed client's team.In this role, you will be responsible for delivering exceptional customer experiences through effective technical support and training.Key Responsibilities:Manage the...

Retail and Customer Experience Marketing Manager is responsible for leading the company's visual identity development, customer experience strategy, and retail store concept design. Key responsibilities include creating brand visual identity development and roll-out of assets like packaging, wares, uniform, and nameplates. Additionally, the role involves...

We are seeking an experienced professional to fill the position of Customer Experience Specialist at The Linden Suites. As a member of our team, you will play a critical role in ensuring that our guests have an exceptional stay with us.Your primary responsibilities will include managing front office activities, handling customer inquiries, and resolving...

Welcome to Pioneer Square BrandsWe are a dynamic and innovative company at the forefront of the consumer goods industry. As a company dedicated to delivering high-quality products, we pride ourselves on our commitment to excellence, creativity, and customer satisfaction. With a diverse portfolio of brands (Brenthaven, Gumdrop, and VAULT), we strive to...

Neksjob Philippines is committed to delivering exceptional customer experiences, and we are seeking a highly skilled Customer Experience Representative to join our team. Located in Pasig, this role involves working closely with customers to understand their needs and preferences, and providing tailored solutions to meet their expectations.A minimum of 1 year...

Azeus Systems Limited is a leading provider of innovative solutions for boards and senior leadership teams.We are seeking a highly skilled Customer Success Associate to join our growing customer relations force for our product, Convene.As a Customer Success Associate, you will be responsible for empowering our clients to get the most out of our platform.Your...