Customer Experience Representative

5 days ago


Pasig, National Capital Region, Philippines Neksjob Philippines Full time

Neksjob Philippines is committed to delivering exceptional customer experiences, and we are seeking a highly skilled Customer Experience Representative to join our team. Located in Pasig, this role involves working closely with customers to understand their needs and preferences, and providing tailored solutions to meet their expectations.

  • A minimum of 1 year of GDS (Sabre or Amadeus) experience is required for this position

The ideal candidate will have a passion for delivering outstanding customer experiences, combined with strong communication and interpersonal skills. Excellent problem-solving skills and attention to detail are also essential for success in this role.

Duties
  • Work closely with customers to understand their needs and preferences
  • Provide tailored solutions to meet customer expectations
  • Troubleshoot travel-related issues and resolve customer complaints


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