
Enterprise Client Success Representative
1 week ago
We are seeking a highly skilled Client Success Specialist to join our team. This role is dedicated to relationship-focused, proactive client success and special project management.
The ideal candidate is detail-oriented, highly organized, and committed to delivering exceptional client experience while also providing strong support and partnership to our internal team.
This opportunity is available remotely and requires consistent access to high-speed internet and reliable equipment.
Key Responsibilities- Manage daily communications for clients, responding quickly to requests, questions, and needs.
- Work directly with clients as a point person for tactical account support.
- Partner with our Client Success Manager to execute account strategy and meet account performance objectives.
- Participate in client-facing meetings and communicate effectively with cross-departmental stakeholders.
- Fluency in English, both verbal and written.
- Strong problem-solving and communication skills.
- Ability to multitask and manage priorities in a fast-paced environment.
- Detail-oriented with a proactive approach to client support.
- A culture that supports and celebrates a healthy work-life balance for everyone.
- 6 sick days per year.
- 20 days of PTO annually.
- Celebrate and be celebrated with peers through a rewards program.
PlanOmatic complies with all local and national laws and regulations, ensuring fair employment practices and statutory benefits for all employees.
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