Client Success Manager

1 week ago

Pasig, National Capital Region, Philippines beBeeAccountProfessional Full time $40,000 - $80,000
Senior Account Professional Role

This is a client-facing position that requires adaptability, problem-solving skills, and strong communication.

Key Responsibilities:
  • Act as the main point of contact for assigned clients, ensuring their needs are addressed.
  • Analyse client operations and recommend dashboard solutions tailored to their goals.
  • Deliver projects, lead training sessions, and support successful adoption of dashboards.
  • Build long-term relationships that drive satisfaction and retention.
  • Proactively identify opportunities for upselling or cross-selling within accounts.
  • Resolve client issues promptly and work with internal teams to prevent recurrence.
  • Monitor product usage, gather feedback, and share insights with the product team.
  • Stay updated on industry trends and dashboard technologies.
Requirements:
  • Minimum of 2 years' experience in B2B account management, client success, or technology consulting (SaaS/analytics experience a plus).
  • Proven ability to manage accounts and deliver solutions that meet client expectations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills; comfortable working with international clients.
  • Flexible and adaptable, with the ability to manage both planned responsibilities and ad hoc work.
Growth Opportunities

This position offers the chance to work with international clients, strengthen your expertise in data and analytics, and be part of a growing team. If you're proactive, client-focused, and ready to take ownership of your accounts, we'd like to hear from you.

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