Senior Enterprise Service Manager

6 days ago

Pasig, National Capital Region, Philippines beBeeClient Full time $90,000 - $125,000
Job Description

We are seeking a skilled Client Operations Manager to oversee the delivery of exceptional service to our enterprise clients. This role requires a strong leader who can foster long-term relationships, drive client success, and ensure operational excellence.

  • Act as primary liaison for enterprise clients, ensuring their needs are met with professionalism and efficiency.
  • Build and maintain strong client relationships based on trust, transparency, and consistent value delivery.
  • Proactively identify opportunities to support client growth, retention, and satisfaction.
Required Skills & Qualifications

The ideal candidate will possess:

  • Bachelor's degree in Business Administration, Operations Management, or related field.
  • 5+ years of experience in operations management, client success, or account management, preferably in BPO, outsourcing, or SaaS environments.
  • Proven track record of leading cross-functional teams and managing enterprise-level clients.
  • Strong communication, negotiation, and relationship-building skills.
  • Proficiency with CRM tools, project management platforms, and data reporting tools.
Benefits

We offer a dynamic work environment with:

  • Impactful work: Drive client success for global organizations.
  • Growth opportunities: Be part of a fast-growing company with room to advance.
  • Flexible work environment: 100% remote, work from the comfort of your home.
  • Collaborative culture: Work with passionate, purpose-driven professionals.

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