Enterprise Client Growth Strategist

3 days ago

Pasig, National Capital Region, Philippines beBeeSuccess Full time ₱30,000 - ₱50,000
Customer Success Professional Role

We are looking for experienced professionals to fill the role of Customer Success Specialist. This key position is responsible for ensuring the continued success and growth with companies worldwide.

The successful candidate will work closely with Sales teams to acquire new clients, define project scopes, and allocate resources effectively.

Key Responsibilities:

  • Engage regularly with Enterprise leaders, business owners, hiring managers, and Sales teams to align on delivery approaches for identified opportunities.
  • Collaborate with Sales teams to acquire new clients.
  • Coordinate with Talent teams to identify and secure resources, ensuring the appropriate mix of expertise for each client project.
  • Manage a team comprising Marketers, Creative professionals, Sales representatives, and Operations personnel.
  • Oversee the execution and delivery of client projects as necessary.
  • Develop strategies for new business development.
  • Ensure successful project delivery in adherence to company processes, methodologies, and quality benchmarks.
  • Manage client expectations and facilitate their active involvement throughout the project lifecycle.
  • Cultivate enduring, trusted advisor relationships with all clients.

Requirements:

  • A Bachelor's degree.
  • Over a decade of experience in project management, account management in the marketing or technology consulting sectors.
  • Demonstrates a keen ability to foster and nurture robust working relationships with clients.
  • Experienced in collaborating with distributed teams, with proficiency in effectively operating as a remote member within a dynamic, dispersed team while meeting stringent deadlines.
  • Comfortable thriving in a fast-paced, rapidly expanding environment, adept at handling diverse challenges, meeting deadlines, and interacting with a wide range of contacts.
  • Excellent in both written and spoken English.

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