Client Success Manager

4 days ago


Pasig, National Capital Region, Philippines 2X Full time ₱900,000 - ₱1,200,000 per year

About 2X:
2X is redefining how marketing gets done through a scalable, flexible, and deeply embedded
Marketing as a Service (MaaS)
model. We partner with some of the world's leading B2B organizations to accelerate growth, improve operational efficiency, and drive measurable business outcomes. Our teams function as true extensions of our clients' marketing organizations — integrating strategy, execution, and data-driven decision making to create lasting impact.

Role Overview

As a Client Success Manager (CSM) at 2X, you are a critical driver of the client experience across our Manage and Foundation tier accounts. You'll own workstreams, support delivery coordination, and serve as a key point of contact—ensuring service excellence, relationship satisfaction, and overall account health.

You'll support across our 2X portfolio of accounts in partnership with Client Partners and Sr. CSMs owning specific service areas and helping translate client objectives into effective execution. From onboarding to reporting, you'll bridge client goals and internal delivery—surfacing insights, managing expectations, and helping drive outcomes that tie directly to business impact.

Key Responsibilities

  • Manage and / or support a portfolio of client accounts, ensuring satisfaction, consistent delivery, and retention.
  • Coordinate onboarding, client communications, project timelines, and reporting workflows.
  • Monitor key delivery metrics and escalate risks or opportunities to Client Partners.
  • Build trusted client relationships through timely communication and expectation alignment.
  • Represent the client's voice in internal delivery forums and planning sessions, elevating key insights for development into broader account opportunities.
  • Help evolve internal templates and playbooks for delivery efficiency and consistency.

Your Mindset

  • Client-Obsessed: Deeply committed to supporting client goals and delivering operational excellence.
  • Detail-Oriented & Outcome-Driven: Brings rigor to client management with high degress of organization, while keeping outcomes and client impact front and center.
  • Collaborative & Adaptive: Operates with agility and empathy across global delivery teams and client situations.
  • Organized & Proactive: Plans ahead, anticipates needs, and thrives in high-growth environments.
  • Communicative & Clear: Provides clarity and confidence in communications, even amidst ambiguity or change.

Your Qualifications

  • 3–5+ years of experience in client success, project management, or marketing operations roles (services, agency, or B2B environment preferred.
  • Experience managing client communications, onboarding, and delivery coordination across cross-functional team.
  • Strong command of marketing operations, KPIs, and platform workflows
  • Demonstrated ability to prioritize, multitask, and operate with calm urgency
  • Demonstrated leadership on accounts or mentorship of junior team members


  • Pasig, National Capital Region, Philippines beBeeAccountProfessional Full time $40,000 - $80,000

    Senior Account Professional RoleThis is a client-facing position that requires adaptability, problem-solving skills, and strong communication.Key Responsibilities:Act as the main point of contact for assigned clients, ensuring their needs are addressed.Analyse client operations and recommend dashboard solutions tailored to their goals.Deliver projects, lead...


  • Pasig, National Capital Region, Philippines beBeeClientSuccess Full time ₱13,000 - ₱17,000

    Job OpportunityWe are seeking a highly skilled Client Success Specialist to join our team. This role is dedicated to relationship-focused, proactive client success and special project management.The ideal candidate is detail-oriented, highly organized, and committed to delivering exceptional client experience while also providing strong support and...


  • Pasig, National Capital Region, Philippines A2 HOSTING Full time

    The OpportunityWe're looking for an Account Manager to join our Manila office. This role is ideal for someone who enjoys building relationships, solving problems, and helping customers grow their business with us. Each Account Manager will be the dedicated point of contact for several key clients (typically resellers and high-value hosting customers spending...


  • Pasig, National Capital Region, Philippines A2 HOSTING Full time

    The OpportunityWe're looking for an Account Manager to join our Manila office. This role is ideal for someone who enjoys building relationships, solving problems, and helping customers grow their business with us. Each Account Manager will be the dedicated point of contact for several key clients (typically resellers and high-value hosting customers spending...


  • Pasig, National Capital Region, Philippines hosting Full time

    OverviewThe OpportunityWe're looking for an Account Manager to join our Manila office. This role is ideal for someone who enjoys building relationships, solving problems, and helping customers grow their business with us. Each Account Manager will be the dedicated point of contact for several key clients (typically resellers and high-value hosting customers...


  • Pasig, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱4,500,000 - ₱5,500,000

    About the RoleWe are seeking a dedicated and experienced professional to manage client relationships, resolve inquiries, and build scalable processes for future customer support team members. The ideal candidate will have strong leadership skills, a customer-centric approach, and excellent communication skills.Key ResponsibilitiesOwn overall relationship...


  • Pasig, National Capital Region, Philippines beBeeClientSuccess Full time ₱450,000 - ₱750,000

    Job Title: Client Success Coordinator">The Client Success Coordinator plays a critical role in ensuring an exceptional client experience by managing the onboarding process, overseeing quality assurance, and ensuring the successful fulfillment of all services.This role requires strong communication, problem-solving, and organizational skills to build client...

  • Senior Client Manager

    3 weeks ago


    Pasig, National Capital Region, Philippines NTT DATA, Inc. Full time

    OverviewJoin to apply for the Senior Client Manager role at NTT DATA, Inc.Get AI-powered advice on this job and more exclusive features.Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our...


  • Pasig, National Capital Region, Philippines boldr Full time ₱70,000 - ₱120,000 per year

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for bolder impact.We employ just over a thousand team members across five...


  • Pasig, National Capital Region, Philippines beBeeClientEngagement Full time ₱800,000 - ₱1,200,000

    About the RoleIn this high-profile position, you will spearhead client success initiatives and collaborate with a cross-functional team to develop customized solutions. Your primary focus will be on driving strategic client engagements and overseeing large-scale projects.Key Responsibilities:Ensure project profitability through effective budget...