Customer Service Team Lead
3 days ago
The role of the Engagement Supervisor at Neksjob is to provide top-notch customer service, encompassing post-sale technical and non-technical support to business and end-consumer customers.
As an Engagement Supervisor, you will be engaged in handling high-volume inquiries, analyzing and resolving customer issues. The position also entails overseeing interactions in a distribution center or walk-in customer service environment.
This leadership role requires specialized knowledge of customer service and support operations, as well as the ability to guide and supervise less experienced professionals.
Key responsibilities include:
- Providing exceptional customer service through prompt and effective issue resolution
- Leveraging expertise in customer support operations to drive efficiency and excellence
- Leading and guiding a team of customer support professionals
In this role, you will have the opportunity to make a significant impact on the customer experience and contribute to the success of Neksjob.
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Customer Service Team Lead
6 days ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeNeksjob Philippines is seeking a dynamic and experienced Operations Supervisor to lead a team within our Customer Service function, specializing in post-sale technical and non-technical support.This role is ideal for candidates with a strong background in Insurance, Banking, or Financial Services and a passion for delivering exceptional customer experiences....
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Customer Service Team Lead
4 days ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeCompany Overview">Neksjob Philippines is a leading provider of customer service solutions, specializing in post-sale technical and non-technical support. Our team is dedicated to delivering exceptional customer experiences across multiple channels.">Job Description">The Operations Supervisor will lead a team of customer service representatives, overseeing...
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Customer Service Team Lead
7 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout the Role">The Engagement Supervisor, a crucial role within Neksjob Philippines, oversees customer service operations. As part of this position, you will lead teams in resolving high-volume inquiries, analyzing customer issues, and providing post-sale technical and/or non-technical support to customers. Your expertise in customer service and support...
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Customer Service Team Lead
4 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full time**Job Description**At BEST CAREERS AND OPPORTUNITIES, we are seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our leadership team, you will be responsible for driving the performance of our contact center operations and ensuring that our agents deliver exceptional customer experiences.The successful candidate will have...
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Customer Service Team Lead
7 hours ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout UsNeksjob Corporation is a dynamic organization committed to delivering exceptional customer experiences. Our team of professionals works collaboratively to provide top-notch support services.Job OverviewWe are seeking an experienced Engagement Supervisor to lead our customer service team. The ideal candidate will possess strong leadership skills,...
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Customer Service Team Lead
1 day ago
Cebu City, Central Visayas, Philippines Select VoiceCom Full timeJob DescriptionAs a Customer Service Team Lead at Select VoiceCom, you will be responsible for overseeing the daily operations of our call center. Your primary goal will be to ensure that our customers receive exceptional service and support.The ideal candidate will have at least one year of supervisory experience in a BPO company, with a strong background...
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Healthcare Customer Service Representative
1 week ago
Cebu City, Central Visayas, Philippines OS Team Full timeHealthcare Customer Service RepresentativeLocation: RemoteEmployment Type: Full-timeSalary Range: 45,000 PHPBenefits: Holiday leave, bonusesJob OverviewAs a Health Care Customer Service Representative, you will provide compassionate and efficient support to patients and healthcare providers in the USA. You will handle inquiries, assist with medical-related...
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Customer Service Team Lead
4 days ago
Cebu City, Central Visayas, Philippines BEST CAREERS AND OPPORTUNITIES Full timeCompany Overview:BEST CAREERS AND OPPORTUNITIES is a leading provider of innovative solutions for customer support services. Our team is dedicated to delivering exceptional results and exceeding our clients' expectations.Job Description:The RTA Executive will play a crucial role in ensuring the optimal performance of our call center operations. This position...
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Financial Services Team Lead
3 days ago
Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full timeJob Title: BPO Team Lead - Financial ServicesWe are looking for an experienced BPO Team Lead - Financial Services to join our team at Tasq Staffing Solutions.About the Job:This is a leadership role that requires a strong customer service background, excellent communication skills, and the ability to manage a team of 20 contact center agents.Key...
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Customer Service Team Lead
1 week ago
Cebu City, Central Visayas, Philippines NUSTAR Resort Full timeRole OverviewThe Reward Club Coordinator will play a vital role in delivering exceptional customer experiences at NUSTAR Resort.About YouYou have excellent knowledge of casino products and customer service, including setting up and managing tickler files.You possess strong communication skills and can effectively coordinate with other...
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Software Development Team Lead
5 days ago
Cebu City, Central Visayas, Philippines E-team Workforce Private Corporation Full timeWe are looking for a talented Software Development Team Lead to join our team at E-team Workforce Private Corporation.About the Role:Leading a team of developers to design, build, and configure applications that meet business process and application requirementsCollaborating with the team to develop and implement solutions that align with business...
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Customer Service Team Lead
3 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeJob Title: Trainer - Financial AccountDescription:We are seeking a highly skilled Trainer - Financial Account to join our team in Cebu. As a Trainer, you will be responsible for developing and delivering training programs to customer service teams within the banking industry. Your expertise will help us improve our associates' skills and knowledge, enabling...
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Customer Service Excellence Lead
5 days ago
Cebu City, Central Visayas, Philippines NCR Atleos Full timeAbout the RoleThe Customer Service Excellence Lead will play a crucial part in ensuring that our customers receive the highest level of service possible. You will be responsible for leading a team of customer service representatives and working closely with the collections teams to resolve customer disputes.
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Team Lead for Remote Customer Service
5 days ago
Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeAbout the RoleThis role encompasses managing both technical and non-technical customer support functions, ensuring that customer needs are met with efficiency and professionalism. The ideal candidate will oversee and manage daily activities of a team of customer service representatives, ensuring effective response to both high-volume, low-complexity...
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Customer Service Lead Position
5 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the Role:TASQ Staffing Solutions is seeking a highly skilled Customer Service Lead to join our team. In this role, you will be responsible for leading a team of customer service representatives, providing guidance and support to ensure that customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer service...
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Customer Service Lead
3 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full timeAbout the RoleWe are seeking a skilled Team Lead to join our team and contribute to our success. As a Team Lead, you will be responsible for managing a team of 20 members, ensuring that our 24X7 Shift operations run smoothly and efficiently.ResponsibilitiesManage and coordinate the activities of your team, providing guidance and support as neededDevelop and...
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Financial Services Team Lead
3 days ago
Cebu City, Central Visayas, Philippines Tasq Staffing Solutions Full time**Tasq Staffing Solutions: Customer Experience Director**We are seeking a seasoned Customer Experience Director to lead our financial services team. In this role, you will execute processes, drive performance, and manage a team of 20 members who handle customer inquiries and issues.Key Accountabilities:Responsible for working directly with customers to...
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Cebu City, Central Visayas, Philippines Neksjob Corporation Full timeJob Type: Full-timeLocation: CebuSalary: 25,000-35,000Job Summary: We are seeking an experienced Supervisor for our Customer Service Operations team. The ideal candidate will oversee and manage both technical and non-technical customer support functions, ensuring that customer needs are met with efficiency and professionalism. This role encompasses remote...
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IT Team Lead
7 days ago
Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full timeJob Overview:Eteam Workforce Private Corporation seeks a highly skilled Technical Service Desk Manager to lead a team of IT Analysts and provide world-class customer service.Responsibilities:• Lead a team of 20-30 skilled IT Analysts, coaching and developing them to deliver exceptional customer service.• Oversee the day-to-day operation of the assigned...
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Operations Manager for Customer Service Team
3 days ago
Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time**Job Overview**TASQ Staffing Solutions is seeking a seasoned Deputy Manager to join our team in Cebu. This role is responsible for leading a customer service team and ensuring exceptional service delivery.**Key Responsibilities:**Maintain various matrices defined by the clientIndependently handle customer care issues & service problems, coordinate...