Customer Service Lead

About the RoleThe Customer Service Excellence Lead will play a crucial part in ensuring that our customers receive the highest level of service possible. You will be responsible for leading a team of customer service representatives and working closely with the collections teams to resolve customer disputes.

About the Role:TASQ Staffing Solutions is seeking a highly skilled Customer Service Lead to join our team. In this role, you will be responsible for leading a team of customer service representatives, providing guidance and support to ensure that customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer service...

Neksjob Philippines is seeking a dynamic and experienced Operations Supervisor to lead a team within our Customer Service function, specializing in post-sale technical and non-technical support.This role is ideal for candidates with a strong background in Insurance, Banking, or Financial Services and a passion for delivering exceptional customer experiences....

Company Overview">Neksjob Philippines is a leading provider of customer service solutions, specializing in post-sale technical and non-technical support. Our team is dedicated to delivering exceptional customer experiences across multiple channels.">Job Description">The Operations Supervisor will lead a team of customer service representatives, overseeing...

About the Role">The Engagement Supervisor, a crucial role within Neksjob Philippines, oversees customer service operations. As part of this position, you will lead teams in resolving high-volume inquiries, analyzing customer issues, and providing post-sale technical and/or non-technical support to customers. Your expertise in customer service and support...

The role of the Engagement Supervisor at Neksjob is to provide top-notch customer service, encompassing post-sale technical and non-technical support to business and end-consumer customers.As an Engagement Supervisor, you will be engaged in handling high-volume inquiries, analyzing and resolving customer issues. The position also entails overseeing...

**Job Description**At BEST CAREERS AND OPPORTUNITIES, we are seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our leadership team, you will be responsible for driving the performance of our contact center operations and ensuring that our agents deliver exceptional customer experiences.The successful candidate will have...

About UsNeksjob Corporation is a dynamic organization committed to delivering exceptional customer experiences. Our team of professionals works collaboratively to provide top-notch support services.Job OverviewWe are seeking an experienced Engagement Supervisor to lead our customer service team. The ideal candidate will possess strong leadership skills,...

Job DescriptionAs a Customer Service Team Lead at Select VoiceCom, you will be responsible for overseeing the daily operations of our call center. Your primary goal will be to ensure that our customers receive exceptional service and support.The ideal candidate will have at least one year of supervisory experience in a BPO company, with a strong background...

Company Overview:BEST CAREERS AND OPPORTUNITIES is a leading provider of innovative solutions for customer support services. Our team is dedicated to delivering exceptional results and exceeding our clients' expectations.Job Description:The RTA Executive will play a crucial role in ensuring the optimal performance of our call center operations. This position...

About the Role:We are seeking an experienced Quality Assurance (QA) Supervisor to lead our QA team in monitoring, evaluating, and enhancing customer interactions. This role ensures that our call center operations meet high-quality service standards while driving continuous improvement.Key Responsibilities:Oversee the QA team in evaluating inbound and...

Customer Service Director Job DescriptionWe are seeking a highly experienced Customer Service Director to join our team.The ideal candidate will have a proven track record in managing high-performing teams and driving business growth through exceptional customer service.You will be responsible for developing and implementing strategies to improve customer...

Job Description">We are seeking a highly skilled Customer Service Manager to lead our Retail Operations team.Key Responsibilities:">Supervise and direct all customer experience and support services activities within the functional area.Produce, monitor, and evaluate accurate and actionable daily, monthly, quarterly KPI reporting to manager.Support customer...

Job Summary">This Quality Assurance and Training Specialist position is perfect for someone who wants to make a real impact on our customers' experiences. As a key member of our team, you'll be responsible for developing and implementing quality assurance processes, providing training and coaching to our customer service representatives, and analyzing...

Company OverviewCyberbacker is a leading company in the industry, committed to providing exceptional customer service. We are seeking a highly skilled and motivated individual to join our team as a Voice and Non-Voice Customer Service Representative.

**Overview of TDCX Philippines**TDCX Philippines is a leading Business Process Outsourcing (BPO) company that offers award-winning services to clients worldwide.We are seeking highly skilled and customer-focused individuals to join our team as Platinum Services Concierges.In this role, you will provide exceptional service experiences to our most loyal and...

Company OverviewNeks Job Philippines is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients.

The Neksjob Corporation seeks a seasoned Senior Customer Support Lead to drive customer satisfaction and operational excellence. This role requires a strong leader who can oversee customer service operations, manage a team, and implement process improvements.The ideal candidate will have a minimum of 3 years of experience in a customer service role, with at...

Job Summary:">We are seeking an experienced professional to oversee and manage our Customer Service Operations team. The ideal candidate will lead a team of customer service representatives, ensuring that customer needs are met with efficiency and professionalism.">This role encompasses remote customer service, including phone, online chat, and text-based...

As a Customer Service Representative, you will provide top-notch support to customers of a leading tech company in the USA. You will be responsible for handling inquiries, troubleshooting issues, and ensuring a positive customer experience.BenefitsCompetitive Total Rewards PackageTarget variable incentivesMedical Plan (HMO) from Day 1 of employment with free...