Customer Service Excellence Lead

V A Platinum Pty Ltd Inc. is seeking a highly skilled Service Excellence Lead to join our team. As a Service Excellence Lead, you will be responsible for ensuring the delivery of high-quality service and strong engagement with both clients and virtual assistants (VAs).About the RoleThe ideal candidate will have at least 2 years of experience in a similar...

About the Role:TASQ Staffing Solutions is seeking a highly skilled Customer Service Lead to join our team. In this role, you will be responsible for leading a team of customer service representatives, providing guidance and support to ensure that customers receive exceptional service.Key Responsibilities:Team Leadership: Lead a team of customer service...

About the RoleWe are seeking a skilled Team Lead to join our team and contribute to our success. As a Team Lead, you will be responsible for managing a team of 20 members, ensuring that our 24X7 Shift operations run smoothly and efficiently.ResponsibilitiesManage and coordinate the activities of your team, providing guidance and support as neededDevelop and...

Neksjob Philippines is seeking a dynamic and experienced Operations Supervisor to lead a team within our Customer Service function, specializing in post-sale technical and non-technical support.This role is ideal for candidates with a strong background in Insurance, Banking, or Financial Services and a passion for delivering exceptional customer experiences....

The role of the Engagement Supervisor at Neksjob is to provide top-notch customer service, encompassing post-sale technical and non-technical support to business and end-consumer customers.As an Engagement Supervisor, you will be engaged in handling high-volume inquiries, analyzing and resolving customer issues. The position also entails overseeing...

**Job Description**At BEST CAREERS AND OPPORTUNITIES, we are seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our leadership team, you will be responsible for driving the performance of our contact center operations and ensuring that our agents deliver exceptional customer experiences.The successful candidate will have...

Company Overview">Neksjob Philippines is a leading provider of customer service solutions, specializing in post-sale technical and non-technical support. Our team is dedicated to delivering exceptional customer experiences across multiple channels.">Job Description">The Operations Supervisor will lead a team of customer service representatives, overseeing...

About UsNeksjob Corporation is a dynamic organization committed to delivering exceptional customer experiences. Our team of professionals works collaboratively to provide top-notch support services.Job OverviewWe are seeking an experienced Engagement Supervisor to lead our customer service team. The ideal candidate will possess strong leadership skills,...

About the Job:We are looking for an experienced Business Transformation Manager to lead business excellence initiatives at TASQ Staffing Solutions.About the Position:Lead business excellence initiatives, driving process improvements, and analyzing data for decision-making.Develop and deliver training programs on business excellence principles, focusing on...

Job DescriptionAs a Customer Service Team Lead at Select VoiceCom, you will be responsible for overseeing the daily operations of our call center. Your primary goal will be to ensure that our customers receive exceptional service and support.The ideal candidate will have at least one year of supervisory experience in a BPO company, with a strong background...

About the Role">The Engagement Supervisor, a crucial role within Neksjob Philippines, oversees customer service operations. As part of this position, you will lead teams in resolving high-volume inquiries, analyzing customer issues, and providing post-sale technical and/or non-technical support to customers. Your expertise in customer service and support...

Company Overview:BEST CAREERS AND OPPORTUNITIES is a leading provider of innovative solutions for customer support services. Our team is dedicated to delivering exceptional results and exceeding our clients' expectations.Job Description:The RTA Executive will play a crucial role in ensuring the optimal performance of our call center operations. This position...

At Wipro Technologies, we are committed to delivering exceptional results through our cutting-edge solutions and services. As a Business Excellence Transformation Lead, you will play a pivotal role in driving process excellence and quality across our organization.The ideal candidate will have a strong background in coaching and quality management, with a...

Are you passionate about delivering exceptional customer experiences? Do you have a strong desire to make a difference in people's lives? If so, we want to hear from you! As a Customer Service Specialist at Intellicare, you will play a vital role in ensuring that our customers receive the highest level of support and care.About UsWe are the country's premier...

Neksjob is seeking a highly motivated and analytical individual to fill the role of analytical support specialist - customer service. As an analytical support specialist, you will be responsible for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience.Key Qualifications:Graduate or...

About the Role:We are seeking an experienced Quality Assurance (QA) Supervisor to lead our QA team in monitoring, evaluating, and enhancing customer interactions. This role ensures that our call center operations meet high-quality service standards while driving continuous improvement.Key Responsibilities:Oversee the QA team in evaluating inbound and...

About Us\Neks Job Philippines is a dynamic and growth-oriented organization committed to delivering exceptional customer service. Our team is passionate about helping clients achieve their goals, and we're looking for like-minded individuals to join us.\The Role\This is an exciting opportunity for a Service Excellence Specialist to contribute to our customer...

Servicing Clients with ExcellenceGratitude Philippines is committed to delivering exceptional services to our clients, and we're looking for talented individuals to join our team as Service Excellence Associates.Job Summary:Demonstrate a passion for delivering outstanding customer experiences and ensuring client satisfaction.Develop and maintain in-depth...

Search by 'Skills' or 'Keywords' or 'Requisition ID'Search by CountrySelect how often (in days) to receive an alert:Work with usTitle: Quality and Process Excellence Lead - L2Requisition ID: 46358City: CebuCountry/Region: PHWipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building...

JOB RESPONSIBILITIES:Operational ManagementSupervise restaurant staff to ensure efficient service deliveryMonitor inventory levels and manage stock effectivelyMaintain accurate records of sales, revenue, and expensesGuest ServiceProvide personalized attention to guests to ensure their needs are metRespond promptly to guest complaints and feedbackTeam...