
Patient Engagement Manager
2 days ago
About us
We're building the world's first virtual heart clinic.
Our goal is to help patients complete engaging, compassionate, and life-saving care from home.
We believe technology and data can transform lives and change industries. We're backed by top investors who have also supported Livongo, Mammoth Biosciences, and Ro.
We're looking for a motivated specialist to own and improve processes driving growth across our top of funnel marketing function.
You'll serve as our inside sales representative for those interested in joining our program, working closely with clinical, marketing, and engineering teams to ensure a smooth and scalable patient enrollment process.
- Serve as the first point of contact for patients referred or visiting our website
- Handle questioning and feedback from consumers interested in enrolling
- Convert patients by enrolling them in our program
- Navigate financial and subscription plan conversations with patients
- Ensure a smooth scalable patient enrollment process
- Insurance enrollment and credentialing
- Handle inbound non-clinical support and enrollment inquiries
- Work with our clinical staff and referring physician offices to improve operational processes
- Leverage technology & internal teams to answer patient questions accurately and resolve challenges thoroughly
- Work closely with our product and marketing team to define clinical workflow priorities and determine high-impact product changes
We look for individuals with 2+ years of experience in an inside sales B2C role, strong attention to detail, and excellent communication skills.
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