Customer Service Ambassador

4 days ago


Taguig, National Capital Region, Philippines Lexus Manila Inc. Full time
Job Title: Customer Service Ambassador

We are seeking a highly skilled and experienced Customer Service Ambassador to join our team at Lexus Manila Inc. in BGC Taguig City.

About the Role:
  • The ideal candidate will possess excellent communication, telephone etiquette, and interpersonal skills to deliver exceptional customer service experiences.
  • We require someone who is proficient in Microsoft Office applications and can efficiently manage sales and service appointments.
  • A bachelor's degree, preferably in HRM-related courses, is essential for this role.

We offer a permanent and full-time position with an estimated salary of PHP 35,000 - PHP 50,000 per month, depending on qualifications and experience.

About the Job:Key Responsibilities:
  1. Greet customers promptly and professionally, ensuring they receive accurate and prompt assistance.
  2. Create a positive first impression by providing exceptional customer service and responding to questions and concerns in a friendly and efficient manner.
  3. Direct customers to the correct department, notify the appropriate person, and introduce them to the salesperson/service advisor.
  4. Communicate effectively with callers and visitors, using professional, friendly, and efficient communication skills.
  5. Assist in scheduling and confirming sales and service appointments.
Requirements:
  • Candidate must possess a bachelor's degree, preferably in HRM-related courses.
  • Proficient in Microsoft Office applications.
  • Excellent communication, telephone etiquette, and interpersonal skills.
  • Willing to work in Lexus, BGC Taguig City.


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