Operations Coordinator for Technical Teams

5 days ago

Manila, National Capital Region, Philippines beBeeoperations Full time $2,000 - $2,500
Job Description

We are seeking an experienced Operations Coordinator to oversee the day-to-day activities of our technical teams. This role will serve as the central hub of operations, coordinating team activities, optimizing processes, and ensuring exceptional client service delivery.

Key Responsibilities

  • Technical Team Coordination: Balance workload between incident response and project delivery.

  • Project Management: Own budget tracking, cost management, and profitability analysis for assigned projects.

  • Team Development: Handle conflict resolution, professional development planning, and coaching.

  • Quality Assurance: Ensure all technical work meets company standards before client delivery.

  • Escalation Management: Serve as primary escalation point for technical issues.

Required Skills and Qualifications

Essential Experience

  • Technical Background: 3+ years in IT services with team management experience and project P&L responsibility.

  • Team Management: Experience managing technical support operations, performance reviews, and employee development.

  • Project Financial Management: Proven track record of budget tracking, cost management, and project profitability analysis.

Benefits

We offer a range of benefits, including:

  • 13th Month Pay

  • HMO & Gov. Contribution Allowance (After a 90-day probationary period)

  • Personal Time Off (After a 90-day probationary period)

Others

This is an exciting opportunity to join our dynamic team and contribute to our growth. If you have the skills and experience required, please submit your application.

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