Client Engagement Specialist

6 days ago

Taguig, National Capital Region, Philippines beBeeEngagement Full time ₱2,800,000 - ₱3,800,000

Job Title: Client Engagement Specialist

We are seeking a skilled and dedicated professional to join our team as a Client Engagement Specialist. This role will involve building strong relationships with our clients, providing exceptional support and ensuring their needs are met.

In this position, you will be responsible for:

  • Providing timely and effective support to our clients via various communication channels.
  • Collaborating with cross-functional teams to resolve client issues and improve overall client experience.
  • Developing and maintaining in-depth knowledge of our products and services to effectively communicate benefits and features to clients.
  • Identifying opportunities to upsell and cross-sell our offerings to increase revenue growth.

To succeed in this role, you will need:

  • A high level of customer service skills, with the ability to remain calm under pressure.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients at all levels.
  • Strong problem-solving skills, with the ability to think critically and creatively.
  • Ability to work independently and as part of a team, with a focus on delivering results-driven solutions.

What We Offer:

We offer a competitive salary and employee stock options from day 1, 20 days accrued annual leave/vacation, along with 10 days of wellbeing days to take care of yourself and/or loved ones. You will also receive health/dental/vision benefits from day 1, an annual education allowance to support your professional growth, and a quarterly wellness allowance to spend on your wellness and what this means to you.

We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. If you are passionate about delivering exceptional customer experiences and have a strong desire to grow with our company, we encourage you to apply.

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