Client Support Specialist

3 days ago

Taguig, National Capital Region, Philippines AIMS IMMIGRATION AND RELOCATION SPECIALIST (MANILA) Full time

Role Overview:

· Assisting clients with their Australia visa applications

· Communicating and consulting clients on their eligibility for Australia visa programs

· Working with clients to obtain relevant documentation and information to fulfill the requirements of the visa programs

· Monitoring and communicating the progress of clients' application status and ensuring all documents are valid and/or updated

· Respond to client queries promptly during the application process

· Taking ownership of clients' applications from initiation to visa outcome

· Submission of clients' applications with accurate and complete information and documentation in a timely manner

· Communicating with and submission of applications to Australia immigration authority and professional bodies relevant to the visa programs

· Be the subject matter expert in Australia visa programs

· Continuous research on Australia migration policies and assessing the impact on the company and clients

· Maintaining the company's data library for seamless retrieval and reference to client files

· Manage client complaints and feedback in an expeditious manner with the goal of client satisfaction in the company's service standards

Skills and Competencies:

· Bachelor's Degree and above

· Excellent command of spoken and written English

· At least 2 years of working experience, preferably in an operational and client support role and/or immigration industry

· Superb attention to detail and accuracy

· Strong multi-tasking and organizational skills

· Demonstrate a professional, proactive, and mature demeanor

· Able to work independently and also be a team player by contributing solutions and enhancing collaboration within the team

· Knowledge of Australian temporary and permanent visa programs (e.g., TSS, 189, 190, 491)

· Experience with ImmiAccount and SkillSelect platforms is highly desirable

  • Client Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Unicity International Full time ₱25,000 - ₱30,000 per year

    Unicityis a global leader in the health and wellness industry, pursuing the advancement of nutritional science. Through our commitment to research, education, and development of new formulations that meet current and growing health concerns, Unicity improves the quality of people's lives by helping them to Look Better, Feel Better, and Live Better....

  • client support specialist

    1 week ago

    Taguig, National Capital Region, Philippines AIS MANILA INC Full time ₱300,000 - ₱600,000 per year

    Role Overview:· Assisting clients with their Australia visa applications· Communicating and consulting clients on their eligibility for Australia visa programs· Working with clients to obtain relevant documentation and information to fulfill the requirements of the visa programs· Monitoring and communicating the progress of clients' application status...

  • Client Support Specialist

    3 days ago

    Taguig, National Capital Region, Philippines Aickman&Greene Full time

    Daily Activities:Consistently delivering exceptional customer service experiences to account holders in the US and Canada markets.Responding promptly to account holders' inquiries across multiple channels, with primary focus on handling inbound calls and emails daily, with the upcoming integration of live chat and social media support.Guiding customers...

  • PPC Specialist

    1 week ago

    Taguig, National Capital Region, Philippines Galilee Business Support Services Full time ₱600,000 - ₱900,000 per year

    About the RoleWe are looking for a PPC Specialist | Digital Campaign & Content Specialist to manage and grow PPC campaigns across Google Ads and Meta Ads. This role will take ownership of onboarding new clients, setting up campaigns, creating ad assets, monitoring performance, and delivering insights that drive client success.You will work closely with the...

  • CLIENT SUPPORT SPECIALIST

    3 days ago

    Taguig, National Capital Region, Philippines Aickman and Greene Consultant's Corporation Full time

    The Daily Activities:Deliver exceptional customer service to account holders in the US and Canada.Respond promptly to inquiries across multiple channels, focusing on inbound calls and emails (live chat and social support upcoming).Guide customers through order-taking, troubleshooting, and navigating company websites.Review client accounts and provide updates...

  • PPC Specialist

    3 days ago

    Taguig, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full time

    Official role title:Digital Campaign & Content Specialist About the RoleWe are looking for a PPC Specialist | Digital Campaign & Content Specialist to manage and grow PPC campaigns across Google Ads and Meta Ads. This role will take ownership of onboarding new clients, setting up campaigns, creating ad assets, monitoring performance, and delivering...

  • Client Care Specialist

    3 days ago

    Taguig, National Capital Region, Philippines Asia Affinity Property Management, Inc. Full time

    The Client Care Specialist is responsible for maintaining strong relationships with clients by ensuring that all inquiries, concerns, and service requests are addressed promptly and professionally. This role serves as the primary point of contact between clients, tenants, and internal departments to ensure client satisfaction and a positive service...

  • Client Success Specialist

    7 days ago

    Taguig, National Capital Region, Philippines Bridge Access Financing, Inc. Full time ₱300,000 - ₱336,000 per year

    Work Arrangement: HYBRID | Work from Home and Report On-site |Schedule: Monday to Friday | 8AM-5PMBenefits: Holidays, 13th Month pay, Company EventsUpon Regularization: HMO, Paid LeavesJOB DESCRIPTION:This role is an essential part of the Customer Service and Admin Support Journey, playing a crucial role in the Customer Fulfillment Cycle.The Client Support...

  • Specialist, Client Solutions

    1 week ago

    Taguig, National Capital Region, Philippines FactSet Full time ₱900,000 - ₱1,200,000 per year

    FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. FactSet was formed in 1978 and operates out...

  • Technical Specialist Support Analyst

    1 week ago

    Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱300,000 - ₱600,000 per year

    TASQ is seeking a Technical Specialist Support Analyst (Hybrid) - Taguig to start work on-site as soon as possible.The initial pre-screening interview will be conducted via phone.About the job Technical Specialist Support Analyst (Hybrid)Shift: RotatingWork Setup: HybridRequirements:Strong client-facing communicationFamiliar with complex support & ITIL...