Customer Journey Specialist

Transforming Customer ExperiencesAIA Hong Kong and Macau is seeking a talented Customer Journey Experience Lead to drive innovation in customer experience design. The successful candidate will be responsible for designing, optimizing, and implementing customer journeys that meet or exceed customer expectations.The role involves collaborating with...

About the RoleWe are seeking a highly skilled Customer Journey Designer to join our team within the Global COO Risk organization. As a key member of the ESG Operational readiness team, you will play a crucial role in coordinating the execution of global ESG operational activities across different areas of the organization.Your primary responsibility will be...

About the PositionThis is an exciting opportunity for a Digital Engagement Consultant to join our team in Makati City. As a member of our team, you will be responsible for supporting the definition of a broader Marketing Automation strategy, proposing key initiatives, and evaluating their impact.Your Key Responsibilities:Suggesting key initiatives and...

About UsWe are Australia and New Zealand Banking Group Limited, shaping a world where people and communities thrive.Our goal is to improve the financial wellbeing and sustainability of our millions of customers.About the RoleYou will be responsible for leading Support Coach Teams, supporting their development, and delivering the foundational elements of the...

Servicing Customers through Effective BlueprintsAIA Hong Kong and Macau requires a skilled Service Blueprint Specialist to develop and implement effective service blueprints that meet customer needs and expectations. The successful candidate will collaborate with Process Owners and QA teams to design and optimize customer journeys, ensuring seamless customer...

Begin your journey with us - Customer Care Agent - With Experience - Makati - Up to 23.5k - 26.5kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...

At IT Managers, Inc., we're looking for a highly skilled Business Analyst to spearhead the implementation of our Customer Data Platform (CDP). This individual will be instrumental in working closely with stakeholders to identify business requirements and develop effective solutions.Responsibilities include:Mapping customer data sources and creating detailed...

We are looking for a Customer Accounts Receivable Specialist to join our team at Drex Demo. As a Customer Accounts Receivable Specialist, you will be responsible for processing customer payments, managing customer accounts, and ensuring accurate financial records.Main ResponsibilitiesProcessing customer payments and updating account recordsResponding to...

Genfinity Makati, National Capital Region, PhilippinesB2B Customer Support Specialist6 days ago Be among the first 25 applicantsAbout KineticThe Kinetic team is on a mission to create a safer workplace and better life for the frontline workforce around the world. We are redefining workers' comp by focusing on three main pillars: injury prediction,...

Job OverviewThe ESG Operational readiness team is building a Customer Journey expert to join our team. As a Customer Journey expert, you will actively work with programs, domain experts, and implementation teams across different business lines to achieve the key objective of operationalizing global ESG activities.You will coordinate the execution of global...

Job DescriptionResponsibilities:Develop and execute a customer experience strategy that aligns with the organization's goals and values.Promote a customer-centric culture throughout the organization.Gather and analyze customer feedback through surveys, reviews, and other channels.Develop strategies to streamline and improve the customer journey.Regularly...

Begin your journey with us - Customer Care Agent - With Experience - Makati - Up to 23.5k - 26.5kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...

Job DescriptionThe Project Assistant - Customer Relations will provide critical support to our customers throughout their journey with Deltek. This includes answering questions, resolving issues, and ensuring overall satisfaction.Responsibilities:Support customers via phone, email, and chat in a friendly and professional manner.Resolve customer complaints...

Join SAP SE's dynamic team and contribute to delivering exceptional customer experiences. As a CFE consultant, you will be responsible for ensuring seamless communication and accountability throughout the customer journey.With your expertise in delivering cloud-based solutions, you will drive business outcomes and foster long-term relationships with...

Job OverviewThis is an exciting opportunity to join Security Bank Corporation as a Customer Engagement Specialist. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer engagement and growth.Responsibilities:Develop and execute customer engagement plans to meet business objectives.Collaborate with...

Job opening - Customer Service Specialist - With / Without Experience - Makati - Up to 19k - 27kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...

Make your next big career move by applying as KMC Solutions' next CUSTOMER EDUCATION TRAINING SPECIALISTAs Customer Education Training Specialist within the Customer Education Services team, you'll conduct engaging and interactive training sessions and programs for SOCi customers. We are looking for someone with experience delivering SaaS based platform...

We are seeking a highly skilled Customer Engagement Specialist to join our team at S&L FINE FOODS, INC.About the JobThis critical role involves establishing and nurturing long-term relationships with key clients across various industries.Key Objectives:Develop and maintain strong partnerships with key customersDrive business growth through strategic account...

Customer Success Specialist (Cantonese Speaker)About the job:What you will do:Work with our account management team based in London to support our clients through the sales processDemonstrate our sign-up process to clients via video or phone call, answering key questions and helping troubleshoot any issues they may encounterReport any technical issues and...

Job opening - Customer Service Specialist - With / Without Experience - Makati - Up to 19k - 27kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...