Customer Journey Coordinator

About the RoleWe are seeking a highly skilled Customer Journey Designer to join our team within the Global COO Risk organization. As a key member of the ESG Operational readiness team, you will play a crucial role in coordinating the execution of global ESG operational activities across different areas of the organization.Your primary responsibility will be...

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.About the RoleThis role is accountable for leading frontline teams to drive positive experiences and outcomes for the customer. You will be responsible for managing and developing...

Are you looking for a challenging role where you can make a real impact? Do you have experience with data management, analysis, and integration? As a Customer Journey Expert at ING Hubs Philippines, you will have the opportunity to work on complex challenges and take decisions based on data and facts.You will analyze data sources and business requirements...

Join us at ING Hubs Philippines and become part of a dynamic team that is shaping the future of banking. As a Customer Journey Expert, you will have the opportunity to work on challenging projects that require analytical thinking and problem-solving skills.About the JobWe are looking for an experienced professional who can analyze complex data from +20...

About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Our Vision: To be the leading banking group in Australia and New Zealand, delivering innovative solutions and exceptional customer experiences.We're proud of our inclusive...

About UsWe are Australia and New Zealand Banking Group Limited, shaping a world where people and communities thrive.Our goal is to improve the financial wellbeing and sustainability of our millions of customers.About the RoleYou will be responsible for leading Support Coach Teams, supporting their development, and delivering the foundational elements of the...

Join SAP SE's dynamic team and contribute to delivering exceptional customer experiences. As a CFE consultant, you will be responsible for ensuring seamless communication and accountability throughout the customer journey.With your expertise in delivering cloud-based solutions, you will drive business outcomes and foster long-term relationships with...

About Our CultureWe're proud of our inclusive culture where 90 percent of our people feel they belong. We provide opportunities for growth and development, flexible working arrangements, and a range of benefits to support our employees' wellbeing. Our team in Manila is critical to our success, and we're looking for talented individuals who share our values...

Customer Success Coordinator | Project management (Night shift)KMC Solutions, Inc.Job DescriptionMake your next big career move by applying as KMC Solutions' next PROJECT COORDINATOR.The Project Coordinator supports the CS team in overseeing customer projects to successful completion. This role ensures smooth project operations and closely coordinates tasks...

Make your next big career move by applying as KMC Solutions' next PROJECT COORDINATORThe Project Coordinator supports the CS team in overseeing customer projects to successful completion. This role ensures smooth project operations and closely coordinates tasks between various teams within Customer Success, including Customer Success Managers (CSMs),...

Make your next big career move by applying as KMC Solutions' next PROJECT COORDINATORThe Project Coordinator supports the CS team in overseeing customer projects to successful completion. This role ensures smooth project operations and closely coordinates tasks between various teams within Customer Success, including Customer Success Managers (CSMs),...

As a Support Squad Lead, you will be responsible for leading frontline teams to drive positive experiences and outcomes for the customer.You will be working closely with the Support Coach team to ensure they have the necessary skills and knowledge to support customers through their customer journey.The role requires strong knowledge of Support Coach...

Job OverviewThe ESG Operational readiness team is building a Customer Journey expert to join our team. As a Customer Journey expert, you will actively work with programs, domain experts, and implementation teams across different business lines to achieve the key objective of operationalizing global ESG activities.You will coordinate the execution of global...

Job DescriptionA Customer Service Coordinator plays a crucial role in maintaining customer satisfaction by providing product, service, and account information. They monitor performance for product warranty, maintenance agreements, and/or purchase orders.Duties & ResponsibilitiesConsolidate all items to be repaired for easy scheduling and routing.Provide...

Begin your journey with us - Customer Care Agent - With Experience - Makati - Up to 23.5k - 26.5kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...

Job DescriptionResponsibilities:Develop and execute a customer experience strategy that aligns with the organization's goals and values.Promote a customer-centric culture throughout the organization.Gather and analyze customer feedback through surveys, reviews, and other channels.Develop strategies to streamline and improve the customer journey.Regularly...

In May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $100 billion, with over 1300 brokers and 225 retail stores across the country.As a Group, we have unified our approach across Aussie Home Loans and Lendi to deliver a truly personalised...

Begin your journey with us - Customer Care Agent - With Experience - Makati - Up to 23.5k - 26.5kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or...

ResponsibilitiesThe successful candidate will be responsible for leading the development and implementation of acquisition programs to drive customer growth and expand our credit card penetration. Key responsibilities include:Main Accountabilities:Develop and manage acquisition programs to grow credit card penetration.Lead a team to design and implement...

Job DescriptionThe Project Assistant - Customer Relations will provide critical support to our customers throughout their journey with Deltek. This includes answering questions, resolving issues, and ensuring overall satisfaction.Responsibilities:Support customers via phone, email, and chat in a friendly and professional manner.Resolve customer complaints...