Team Lead

4 hours ago


Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Job Title: Team Leader

The ideal candidate will have excellent leadership and communication skills, with the ability to drive performance, meet productivity and quality targets, and build a healthy and productive work environment.

Key Responsibilities:
  • Lead and manage a team of production specialists
  • Meet assigned productivity and quality targets
  • Drive performance through CPMs, quality, compliance metrics, and employee engagement and retention
  • Mentor and troubleshoot team issues as first-level escalation
Desirable Skills:
  • Operating procedures
  • Service Levels
  • Process metrics
  • Coaching skills
  • Eye for detail
  • People Management and Performance Management
  • Analytical Reasoning
  • MIS awareness
  • Escalation guidelines
  • Regulatory requirements
  • Proficient with MS Office (Word, Excel, PowerPoint)

Required Qualifications:

  • Leadership experience
  • Communication and interpersonal skills
  • Analytical and problem-solving skills
  • Coaching and mentoring skills
  • Attention to detail and organizational skills
Work Environment:

As a Team Leader, you will be responsible for managing a team of production specialists. You will need to drive performance, meet productivity and quality targets, and build a healthy and productive work environment.


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