
Strategic Business Growth Manager
20 hours ago
The Business Operations Analyst plays a pivotal role in optimizing financial access for institutions and retailers worldwide.
Key Responsibilities
- Determine Contractual language that defines field service activities not covered by maintenance contracts.
- Review all service activities generated for assigned customers, identifying Out of Scope activities based on Contract knowledge.
- Create detailed Financial Reports for billable activities, adhering to Customer Contracts' Terms and Conditions.
- Prioritize attention to detail when completing daily tasks, especially in Reporting and Invoicing processes - customer data, payment terms, taxes, pricing, etc.
- Identify process gaps and contribute to continuous process improvement and automation initiatives for developmental growth and cost reduction.
- Develop Executive summaries highlighting associated costs or profits.
- Coordinate conversations with internal teams to enable efficient Time and Material billing processes.
- Gain comprehensive understanding of relevant technical details on banking equipment.
- Perform analytical reviews of business activities for assigned customers to identify Revenue gaps.
- Utilize multiple software solutions to complete daily tasks: Oracle, TAMBA Tool, Invoice Engine, NCDM, SOM, Microsoft Office, etc.
- Manage business processes that create value and enhance customer satisfaction.
Required Qualifications
- Bachelor's Degree
- 2-3 years of relevant work experience
- Excellent English language proficiency
- Demonstrated proficiency in Microsoft Office Suite software, with knowledge of creating macro solutions considered an advantage
- Proven skills in relationship management and leadership to resolve customer issues effectively
- Technical knowledge of banking equipment is advantageous
Equal Employment Opportunity Statement
NCR Atleos is an equal-opportunity employer. It prioritizes hiring, training, promoting, and paying associates based on job-related qualifications, ability, and performance, without regard to protected factors.
Statement to Third Party Agencies
Third-party recruitment agencies should only submit resumes from the preferred supplier list. Unsolicited resumes will not be accepted or responsible for any fees associated with them.
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