
Driving Business Success through Technical Excellence
7 days ago
The position involves working as a Design Desk Engineer within an MSP context, focusing on aligning technology with business outcomes. This role requires strong communication skills and technical expertise to translate complex requirements into scalable IT project designs.
Key Responsibilities:- Design tailored IT project proposals that meet client needs and align with MSP best practices.
- Source hardware, software, and services while considering cost-effectiveness and profitability.
- Utilize tools like QuoteWerks and internal documentation systems to create solid solution designs.
- Participate in internal and client-facing meetings to ensure clarity and alignment.
- Monitor project KPIs, help refine operational standards, and continually enhance your technical skills.
- Bachelor's degree or technical training with relevant certifications.
- Proven experience in an MSP or IT services environment.
- Skilled in structured project planning and ticket lifecycle management.
- Strong communication skills with a client-centric mindset.
- Technically curious, detail-oriented, and committed to continuous improvement.
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