Care Coordinator

2 days ago


Lipa City, Calabarzon, Philippines beBeeVirtual Full time $7,200 - $7,800
Job Overview

This role offers a unique opportunity to support the administrative and financial aspects of a therapy practice, ensuring seamless client-therapist communication.

Key Responsibilities:
  • Scheduling Coordination:
    • Manage therapists' calendars for efficient appointment scheduling
    • Confirm, reschedule, or cancel appointments as needed by clients or therapists
    • Send reminders to clients for upcoming sessions
  • Financial Management:
    • Process invoices for therapy sessions and track payments
    • Manage accounts receivable, following up on unpaid invoices in a timely manner
    • Reconcile financial transactions and prepare financial reports
    • Assist with processing insurance claims when applicable
  • Communication Support:
    • Respond to client inquiries via email, phone, or messaging platforms professionally and promptly
    • Serve as the initial point of contact for new client intake and onboarding
    • Maintain confidentiality and handle sensitive client information responsibly, adhering to HIPAA regulations
  • Administrative Support:
    • Keep accurate records of client details, sessions, and payments within the practice's management software
    • Generate reports on scheduling, payments, and other metrics as required
    • Support special projects, such as updating policies or preparing marketing materials, as needed
  • Technical Proficiency:
    • Utilize practice management software (e.g., SimplePractice, TherapyNotes) for scheduling and record-keeping
    • Employ bookkeeping software (e.g., QuickBooks, Xero) for financial management
    • Use communication tools like Zoom, Microsoft Teams, or Slack for remote collaboration


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