CARE COORDINATOR SPECIALIST

9 hours ago


Paranaque City, Calabarzon, Philippines beBeeCare Full time $35,000 - $53,000

Job Title: Care Coordinator Specialist

We are seeking a skilled Care Coordinator Specialist to join our team. As a key member of our organization, you will serve as the primary liaison between patients and caregivers, ensuring the delivery of high-quality, continuous care.

Key Responsibilities:
  • Patient Care Coordination:
    • Serve as the primary point of contact for patients and their families, ensuring seamless and continuous care.
    • Monitor and maintain care quality by completing regular assessments and quality assurance activities.
    • Collaborate with healthcare teams to develop and implement effective patient care plans.
    • Communicate effectively with patients, families, physicians, and care teams regarding scheduling, appointment changes, and plan-of-care updates.
  • Communication & Documentation:
    • Maintain accurate and up-to-date documentation for all patients in our system.
    • Handle incoming calls, emails, and faxes from physicians, contractors, or clients regarding patient status, reporting, or other inquiries.
    • Log and maintain proper documentation of events, patient progress, and care-related activities in accordance with departmental procedures.
  • Collaboration & Support:
    • Work closely with the patient care coordinator on scheduling, availability, attendance, and operational issues.
    • Manage phone calls and correspondence in a supportive, professional, and reassuring manner for patients, families, and healthcare providers.
Required Skills & Qualifications:
  • Registered Nurse with current licensure
  • Bilingual in Spanish
  • Minimum of 3 years of case management or related experience
  • Excellent verbal and written communication skills
  • Strong interpersonal and customer service skills with empathy and patience, particularly in working with the elderly population
Benefits:

This role offers the flexibility of working from home, collaborating with an international team, and contributing to our growing business from the comfort of your home.



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