
CARE COORDINATOR SPECIALIST
9 hours ago
Job Title: Care Coordinator Specialist
We are seeking a skilled Care Coordinator Specialist to join our team. As a key member of our organization, you will serve as the primary liaison between patients and caregivers, ensuring the delivery of high-quality, continuous care.
Key Responsibilities:- Patient Care Coordination:
- Serve as the primary point of contact for patients and their families, ensuring seamless and continuous care.
- Monitor and maintain care quality by completing regular assessments and quality assurance activities.
- Collaborate with healthcare teams to develop and implement effective patient care plans.
- Communicate effectively with patients, families, physicians, and care teams regarding scheduling, appointment changes, and plan-of-care updates.
- Communication & Documentation:
- Maintain accurate and up-to-date documentation for all patients in our system.
- Handle incoming calls, emails, and faxes from physicians, contractors, or clients regarding patient status, reporting, or other inquiries.
- Log and maintain proper documentation of events, patient progress, and care-related activities in accordance with departmental procedures.
- Collaboration & Support:
- Work closely with the patient care coordinator on scheduling, availability, attendance, and operational issues.
- Manage phone calls and correspondence in a supportive, professional, and reassuring manner for patients, families, and healthcare providers.
- Registered Nurse with current licensure
- Bilingual in Spanish
- Minimum of 3 years of case management or related experience
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills with empathy and patience, particularly in working with the elderly population
This role offers the flexibility of working from home, collaborating with an international team, and contributing to our growing business from the comfort of your home.
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