Professional Customer Service Representative
17 hours ago
This is a wonderful opportunity to contribute to high-impact projects with some of the world's most iconic brands.
- You will be responsible for handling inbound and outbound calls professionally and efficiently.
- Resolve customer issues on the first call through effective problem-solving.
- Research and retrieve information across systems to support customer needs.
Responsibilities:
- Handle customer inquiries and provide excellent service.
- Escalate complex issues to the appropriate team members.
- Maintain accurate records of interactions and process claims.
Skills and Qualifications:
- Prior call center experience.
- Strong proficiency in English, both written and spoken.
- Able to multitask and self-manage effectively.
- Excellent interpersonal skills.
Benefits:
- HMO Coverage plus a dependent.
- Dental Coverage.
- In-house dental assistance worth ₱5,000.
- Career growth and learning.
- Allowances for rice, clothing, laundry and meals.
- Performance and loyalty bonuses.
- Employee shuttle services.
- Company retreats and off-site events.
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