Technical Customer Advocate

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeSupport Full time ₱450,000 - ₱600,000

**Customer Support Specialist Role Description**

This role is responsible for providing exceptional customer support via phone, email, and chat. The ideal candidate will have strong communication skills, be able to work well under pressure, and possess a positive attitude.

**Key Responsibilities:**

  • Provide timely and effective support to customers through various communication channels.
  • Communicate clearly and proactively with customers and teammates to share updates and manage expectations.
  • Collaborate with the support team to respond to customer questions and concerns.
  • Act as a liaison between customers and the research and development team.

**Requirements:**

  • Bachelor's degree in Business, Communications, or a related field, or equivalent experience in a related role.
  • Strong written and verbal communication skills; able to explain technical ideas to non-technical people.
  • A positive attitude and focus on providing great customer service.
  • Good problem-solving and analytical thinking skills.
  • Ability to manage time well and work with others to reach team goals.

**Benefits:**

  • Opportunity to grow and develop your career in a fast-paced and dynamic environment.
  • Competitive salary and benefits package.
  • Chance to work with a talented and dedicated team.

**What You Should Bring:

  • Flexibility and openness to change in a fast-moving environment.
  • Interest in learning and growing your business and technical skills.
  • Respect for others and commitment to a positive, ethical workplace.


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