Enterprise Relationship Specialist

4 days ago

Bacoor, Calabarzon, Philippines beBeeClientSuccess Full time ₱400,000 - ₱600,000
Job Overview

The primary objective of this role is to provide consistent, high-quality support that strengthens relationships and drives retention for our largest enterprise account.

About the Position

This dedicated specialist will focus on proactive client success and special project management, emphasizing relationship building and delivering exceptional client experience.

Key Responsibilities
  • Manage daily communications with the client, responding promptly to requests, questions, and needs.
  • Participate in client-facing meetings with the Client Success Manager.
  • Review and monitor account data and performance, regularly reviewing key metrics (turn time, etc.) to ensure seamless day-to-day client order management.
  • Serve as a subject matter expert on the client's standards and guidelines, ensuring expectations are consistently met.
  • Coordinate with internal teams to guarantee timely and efficient order delivery.

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