Customer Service Associate

5 days ago


Mandaluyong City, National Capital Region, Philippines Tasq Staffing Solutions Full time
About Us

TASQ Staffing Solutions is committed to delivering exceptional customer service and creating a positive experience for our clients. Our team is passionate about helping others and strives to thrive in fast-paced environments.

Position Overview

As a Customer Service Representative, you will be the first point of contact for our clients and will play a critical role in building strong relationships with them. You will be responsible for providing excellent customer service, addressing their inquiries, and resolving any issues that may arise.

Key Responsibilities
  • Provide exceptional customer service through various communication channels, including phone, email, and chat
  • Analyze and resolve customer complaints in a timely and professional manner
  • Work collaboratively with internal teams to resolve complex customer issues
  • Develop and maintain knowledge of products and services to provide accurate information to customers
Required Skills and Qualifications
  • Bachelor's degree or equivalent work experience
  • Excellent communication and problem-solving skills
  • Ability to multitask and prioritize tasks effectively
  • Strong analytical and technical skills
  • Flexibility to adapt to changing priorities and deadlines
Benefits

We offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also provide opportunities for career growth and development, as well as a dynamic and supportive work environment.

Location

This position is [insert location or remote]. We are open to discussing flexible work arrangements and encourage candidates who can work from home to apply.



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